BGIS is a progressive company operating within the Engineering industry dealing with Electrical Mechanical related works for commercial properties The Lead Contract Support role will require close liaison with the resident Account/Contract Manager, engineers and external client contacts in order to process all paperwork ensuring that the client’s sites receive a professional and accurate service.  

Dealing with day to day enquiries from BGIS team and clients. Producing financial and statistical reports for contract portfolio.  Working closely with the Account/Contract Manager by ensuring the following responsibilities are carried out in a timely fashion. Raising work orders for new contracts / jobs / quotes.  Raising purchase orders and placing orders for engineers / sub-contractors. Completing all paperwork for monthly billing. Supervision off all WIP for the contract portfolio ensuring that invoices are produced in a timely manner. Submitting weekly financial minutes/updates to the Building Services BUC. Ensuring all client files are maintained accurately and kept up-to-date. Processing timesheets / job sheets / expenses weekly. Logging holiday, sickness for team engineers. Ensure starters and leavers and any contractual payroll changes are reported and processed with People and Culture and Payroll in a timely manner.  Planners to be updated and submitted in a timely manner.  Day to day admin including photocopying, filing etc. Annual archiving of client files. Management and supervision of the other members of the Admin team (where employed) and overseeing the Helpdesk. Positively respond to both our internal and external customers through effective communication and personal accessibility, while optimising contract performance. Liaise with suppliers and sub-contractors to obtain prices and delivery. Cover of the Helpdesk. Requesting sub-contractor maintenance quotations, negotiating prices and placing of annual orders. Scheduling all sub-contractor maintenance visits, extra woks and call outs. Raising and closing monthly PPMS.  Ensuring that all documentation is received from sub-contractors with regards to Health & Safety and Company Legislation. Maintaining of the site sub-contractor records and Log Book System. Ensuring that SLA’s are achieved and reporting of statistics back to the client. Maintain a spread sheet of job numbers, detailing respective purchase orders and tracking of costs. Preparation of client monthly/quarterly/annual reports and internal monthly Contract Review report. Produce statistical reports on a weekly and monthly basis. Processing and passing for payment all supplier and sub-contractor invoices and dealing with any queries. Arrangement of training courses for site staff.  Ensure an awareness and compliance to the contractual KPI’s/SLA’s. Management of the on-site hazard reporting system.  Minute taking for all internal and client meetings. Assisting with inductions of new site staff.  Ownership of all tasks through to completion.

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric of our organisation. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognise that promoting diversity is an essential component of our continuing pursuit for organisational success!