Job Posting Title:

Lead Coordinator

Req ID:

10105063

Job Description:

Department/Group Description:

Responsible for day-to-day facilities and operations management of owned and leased facilities to ensure business is conducted in a clean, safe, and efficient work environment and that the value of Company physical assets is protected and enhanced.

Responsibilities of the Role:

Provide support of key areas of service in San Antonio and Woodlands TX( the position will be based in the Woodlands, TX):Move and Furniture Services, including Office Relocations & LogisticsTenant Services (i.e. coffee and water)On Property Event Support / Conference Room PlanningRequest PO’s & partner with Controls to ensure timely payment to vendorsProvide support for the shipping/receiving/mail servicesManage vending machines/café kitchen areas/ exterior areas for cleaningOversee Service Agreements and Contracts issued to Vendors. Liaise with Property Management and third party vendors, when appropriate, for building engineering needs and repairs, badge reader access rights, communications, janitorial, etc.Partnership with CRE peers to level-set and practice standard process and protocol for all servicesCommunicate consistently and regularly with specific assigned BU locations to stay current with their move planning, furniture, and tenant service needs; advise manager and support service teams of upcoming changes and/or requestsOpen to travel between Woodlands and San Antonio, TX, as neededDevelop with manager applicable cost estimates for project work requests including protocol for walking jobs with team and requestorsUse Service Now, work order system to track client services tickets and maintain SLA’sRepresent overall CRE Client services in a professional manner in all interaction with BU requestors as you learn and determine their specific needsWork effectively in a team environment maintaining a self-directed and resourceful approach to accomplishing responsibilities and assignments, manage “up” to keep the lines of communication open and transparentWork effectively with your peers to mimic and follow the established processes and protocols maintaining use of established standards at all times unless specifically called out for exceptionProactively approach the defined scheduling process to adhere to consistent practice; provide insight and strategic thinking to recommend enhancementsElevate to manager in timely manner any risks, issues, or concerns that may impact financial results or vendor relationships and propose methods of resolutionDocument and track all feedback from BUs, both positive and negative, for discussion with management and teamParticipate in all other duties that may be assigned
 

Minimum Hiring Requirements:

High school diploma2 years experience in facilities or operationsMicrosoft Office Basic ProgramsDatabase managementProject management experienceSpace planning experienceTechnical aptitude
 

Preferred Hiring Requirements:

5 years experience in facilities or operationsIntermediate or better knowledge of ExcelSAP Casual BuyerSharePoint knowledge
 

Other key skills:

Possess strong verbal and written communication skillsAbility to multi-taskDetail orientedStrong customer service skillsFlexibility with working with all employee levelsStrong creative problem solving skills

Job Posting Segment:

Corporate Real Estate

Job Posting Primary Business:

Design, Delivery, and Operations

Primary Job Posting Category:

Facilities Client Support Services

Employment Type:

Full time

Primary City, State, Region, Postal Code:

The Woodlands, TX, USA

Alternate City, State, Region, Postal Code:

Date Posted:

2024-11-07