Position Summary:

The Lead Coordinator – Business Partner Support position is responsible for leading a team of Business Partner Support data
 coordinators supporting the BPS related functions of the Corporate Accounting - Shared Services division of Energy Transfer.

Essential Duties and Responsibilities:

Direct management of the BPS Open Text Vendor Portal. Provide guidance to resolve issues causing BPS ServiceNow tickets to enter a pending status. Work unified with shared service departments to maintain consistency with all areas of business and maximize benefits of all departments. Manage and distribute workload of new and pending ServiceNow tickets. Provide customer service training, procedures and coaching to direct coordinators and senior coordinators. Handle minor request escalations and report findings to BPS management. Participate in and oversee special projects as required. Responsible for rectifying any questions/concerns for the day-to-day activity of the BPS coordinators. Adherence to policies and procedures as defined by SOX. 

Requirements:
Education and/or Experience, Knowledge, Skills & Abilities:
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements for this position are listed below:

High School Diploma or equivalent and 5+ years of relevant experience SAP system experience for master data; preferably S4 HANA Intermediate Excel and Power Point skills Accounts Payable/Receivable data and invoice processing IRS W9 and 1099 requirements Understanding of general accounting functions related to the Oil & Gas industry Strong customer relations skills and the ability to work within the department, with management, external departments and consultants Self-starter with strong verbal & written communication skills Solid time management skills with the ability to handle multiple projects & meet deadlines, and function independently & efficiently in a fast paced environment

Preferred Qualifications:
8+ years of customer/vendor master data experience; preferably in a shared services environment.

Working Conditions:
The work environment characteristics described here are representative of those an employee encounters while
 performing the essential functions of this job.

Usually, normal office working conditions. Must be able to remain in a stationary position 50% of the time due to prolonged periods of sitting or standing. Occasional overnight travel may be required. Occasional visits to industrial/manufacturing settings, which may include exposure to various materials and chemicals, as
 well as extreme temperature conditions and loud machinery, and require appropriate personal protective equipment