Join a team recognized for leadership, innovation and diversity

Serve as the primary customer contact for your assigned\nportfolio of accounts and ensure all customer needs and expectations are met.\nYou will respond to inbound customer calls and email regarding order inquiry as\nto ship dates, problems, order changes, repairs and RMA's. You will assist\nother customer service associates with administrative duties. You will\ncommunicate with other departments such as Technical Support, Logistics,\nManufacturing, Regional Sales Managers, Product Managers, etc., to resolve customer\nissues. You will support ordering processing including order entry, expediting\norders, change orders, returns, monitoring order status and resolving\ndiscrepancies.

Key Responsibilities:

Processing\n ReturnsDeliver\n Forecast ReportsAdministrative\n SupportOrder\n ProcessingHandle\n inbound callsCustomer\n connect calls

#LI-Hybrid

YOU MUST HAVEHigh\n School Diploma, or equivalent.At\n least 2 years of experience in the field.SAPEnglish\n proficientGood\n communication skillsWE VALUEMicrosigaReporting\n SkillsGood\n administration skillsAn\n ability to take initiative and work with limited directionAdditional InformationJOB ID: HRD254377Category: Customer ExperienceLocation: Av. Salvador Nava Martinez 3125,San Luis Potosi,SAN LUIS POTOSI,78260,MexicoNonexemptGlobal (ALL)