Are you obsessed with creating elegant and meaningful experiences? Do you want to use your superior research and design skills, and boundless creativity, to help build innovative, user-friendly digital wealth management applications? Do you enjoy interfacing with important internal and external stakeholders to show how digital design enables meaningful and impactful client and advisor journeys? Are you able to leverage design thinking to drive innovative practices?

Reporting into Wealth Management Americas (WMA) Practice Head of Experience Design, this role helps to ensure the success of the organization's digital products.

We're looking for a Lead Designer with these qualities who can:

• work closely with cross-functional design, product, and development team members to improve digital products and journeys iteratively and continuously across all phases of the design process
• drive and influence key stakeholders towards a unified experience that serves client needs and business outcomes
• plan and facilitate workshops across the design process to align the product-vision with the product owner and get all needed requirements of the product including design sprints, storyboarding, and other design thinking methods
• conduct qualitative and quantitative user/client research and surface key insights, implications, and recommendations for experience design
• create actionable personas and journeys informed by user/client research
• synthesize business goals and user/client needs into tangible design solutions
• build, test, and refine prototypes and set a design direction for products, services or journeys
• create specifications for developers and review the implementation
• serve as a voice of human-centered design across the organization
• act as a culture carrier for the digital business while nurturing and developing a mindset of effectively challenging the status quo and helping the organization think differently