Take on a leadership role by formulating and executing strategic plans in line with company objectives Set and ensure the reach of relevant team KPIs to help maintain excellent performance Develop and execute data-driven strategies for high-quality lead generation and qualification Provide live chat support for leads inquiring about the product Engage with leads to gather necessary information and qualify them as sales prospects Persuade qualified leads to book and schedule demo sessions with the sales team Efficiently manage and coordinate internal team schedules, meetings, and demo sessions Conduct follow-ups through calls, chats, and text messages to nurture leads and ensure they attend scheduled demos Act as a liaison between leads and the sales team, ensuring seamless communication Maintain accurate records of lead information, schedules, chat and call progress, and other relevant data using trackers and databases