Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.
Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.
Position Summary
The Lead Director, Clinical Business Support Specialist will reside on the Clinical Business Support team within Sales Enablement and will be responsible for the provision of multi-lateral clinical support to field and account teams, employers, and healthcare consultants.
This role will support clinical discussions, presentations, and activities to help our commercial plan sponsors advance towards the quintuple aim (reducing costs; improving population health; optimizing the patient & provider experiences; and driving awareness of equity and inclusion).
To achieve this, the Lead Director, Clinical Business Support Specialist will participate and demonstrate leadership in the following core activities: periodic plan performance reviews; high-cost claimant reviews; reviewing company's clinical model(s), programs, and point solutions; developing health promotion and health prevention strategies; RFI/RFP support, capabilities and finalist meetings; partnering with consultants, brokers and producers; answering clinically related accounts questions; and participating in industry related trade groups and activities.
This role will also be responsible for brining the voice of the customer back to the organization to ensure that their needs are being met through our product and services we offer. This will involve partnering with numerous stakeholders across Aetna, as well as with business partners with our PBM and consumer business.
Many of these client meetings will be held in person, so this role will require a moderate level of business travel.
Required Qualifications
5-10+ years functioning with a large national health plan with Commercial experience.
Licensed healthcare professional.
Ability to travel 25% - 50%.
Preferred Qualifications
RN or Advanced Practice Nurse.
Education
BSN or relevant Bachelors. Masters preferred (MSN, MPH, MS, MHA, MMM, MBA, etc.) or equivalent expereince.
Pay Range
The typical pay range for this role is:
$100,000.00 - $231,540.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program.
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.
For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.