POSITION SUMMARY:
Responsible for creating, implementing, and advocating technical strategy for Jack in the Box and Del Taco across all restaurant spaces. This role, in concert with stakeholders develops, implements, maintains, and improves solutions and processes affecting daily restaurant operations. It also ensures alignment to business goals and technology standards, frameworks, and methodologies. Its focus is on building a robust and scalable operations technology practice that enables strategic choices, optimizes technology investments, and enhances the overall agility and resilience of our enterprise.
KEY DUTIES/RESPONSIBILITIES:
Constructs, advocates, and guides restaurant architecture strategy
Translates a variety of business demands into effective technology and process utilization through both initiative and product engagements.
Guides development of architecture blueprints and roadmaps integrating critical systems to create a cohesive restaurant technology ecosystem
Evaluates and recommends technologies providing scalability, resilience, enhance menu operations and strategy, speed of service, order accuracy, and a streamlined customer experience
Works with stakeholders to understand solution goals and translates them into architectural principles and guidelines
Works in partnership with operations and marketing teams to understand pain points and design technical solutions to address them
Collaborates with project/product teams to ensure restaurant solutions align with enterprise architecture goals and adheres to standards
Works with internal teams and service providers to optimize delivery and integration of systems
Guides the adoption of best practices, innovative technologies, and industry standards within the restaurant space
Provides guidance on technology investments, assessing the impact on restaurants and ensuring alignment with long-term business goals
Stays current with emerging restaurant technologies such as IoT (monitoring and automation), and AI (productivity enhancement and demand forecasting)
Performs other related duties, tasks and responsibilities as required, assigned, and directed.
QUALIFICATIONS:
Education - Bachelor’s degree Computer Science, a related field, or equivalent experience.
Experience - 5+ years of related progressive experience including one or more of the following roles: solution, system, and/or software architect; enterprise-level software engineer or technical product owner.
Skills/Knowledge/Abilities:
Demonstrated ability to devise, communicate, and execute a technical architecture strategy
Familiarity with technology solution patterns (buy, build, compose, etc.) and the ability to evaluate their suitability for different scenarios
An understanding of restaurant operations and challenges specific to restaurant environments, including point-of-sale (POS) systems
Fluency in software engineering patterns, cloud integration capabilities, and their management
Strong communication, collaboration, and facilitation skills across a variety of audiences
Experience in implementing line-of-business software solution and engineering practices
Ability to operate across strategic and tactical frames to solve problems, deliver innovation, and create sustainable solutions
A talent for facilitating and collaborating with geographically distributed teams while fostering an engaging and inclusive environment
Practical knowledge of enterprise technical frameworks, methodologies, and best practices
Proficient knowledge of personal computers and Microsoft Office 365 (i.e., Word, Excel).
Demonstrates integrity and ethical behavior
Physical Requirements:
Ability to speak/hear clearly in person and on the telephone/Teams. Ability to operate a computer keyboard. Ability to travel up to 10% of time as business needs require.
REASONABLE ACCOMMODATION:
Jack in the Box Inc. and its affiliates will make reasonable accommodations to allow a qualified individual with a disability to enjoy equal employment opportunities and to perform the essential functions of the job. This position description should be applied accordingly. This description of duties is not intended to be all-inclusive or to limit management’s discretion to assign
other duties or responsibilities as necessary.
Jack in the Box Inc. offers a competitive salary and Total Rewards package that includes: medical, dental, vision, Health Savings Account (HSA), Flexible Spending Account (FSA), Life and Disability Plans, 401(k) plan with company match, Legal Plan, Pet Insurance, Tuition Reimbursement, and Employee Assistance Program.
Our culture is fun and innovative – ‘Work Happy’ with us!
The range for this position is $141,900 - $198,700 and is based on an employee located at our corporate headquarters in San Diego. If the candidate is hired in a different city to work remote, we will apply a geographic pay differential based on the cost of labor in the market in which the employee resides.