At Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. We are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, manufacturing, and supply chain solutions. With over 50 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe. Job Family: ETS Job Profile Title: Lead Engineering Services Technician Location/ Division Specific Information- S07/ Austin, TX/ 1st Shift, hours: M - F 8am - 5pm - (occasional Weekends/ Evenings may be required) How will you make an impact?- The Lead Engineering Services Tech will assist the customer in addressing Quality and Customer Concerns for Jabil manufactured products. The Lead Engineering Services Technician will also address customer identified problems, working with the Jabil factory to ensure acceptance of the products, and is responsible for documenting any identified returns and/ or replacements. What will you do? - + Able to work independently to debug hardware by visual inspection and testing to verify functionality + Able to assist in the completion of quality and product documentation + Demonstrate the ability to multitask work assignments + Provide support to the Quality Department through participation in the continuous improvement effort and promotion of a “Quality First” attitude + Work directly with customers to identify concerns and achieve resolution + May perform other duties and responsibilities as assigned How will you get here? - Education:  Two-year technical degree in Mechanical or Electronics/Electrical Engineering is required Experience:  Min. of 5 years of experience in electronics or electro-mechanical assemblies is required Knowledge, Skills, Abilities: + Ability to effectively present information and respond to questions from groups of managers, clients, customers + Ability to define problems, collect data, establish facts, and draw valid conclusions + Ability to operate a personal computer including using a Windows based operating system and related software + Advanced PC skills, including training and knowledge of Jabil’s software packages + Ability to write simple correspondence. Read and understand visual aids + Ability to apply a common sense understanding to carry out multi-level assembly and disassembly instructions + Ability to deal with standardized situations with only occasional or no variables + Ability to compute rate, ratio, and percent and to draw and interpret graphs Preferred Qualifications:  + Experience working in a manufacturing environment + Experience using quality metrics and systems + Experience working directly with customers on behalf of your employer BE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a jabil.com e-mail address; direct phone call from a member of the Jabil team; or direct e-mail with a jabil.com e-mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number, birth certificate, financial institution, driver’s license number or passport information over the phone or via e-mail. If you believe you are a victim of identity theft, contact the Federal Bureau of Investigations internet crime hotline (www.ic3.gov), the Federal Trade Commission identity theft hotline (www.identitytheft.gov) and/or your local police department. Any scam job listings should be reported to whatever website it was posted in. Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law. Accessibility Accommodation If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to Always_Accessible@Jabil.com or calling 727-803-7988 with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail or phone number. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to. #whereyoubelong #AWorldofPossibilities