This role is part of the GBS Workplace Technology (WPT) engineering team providing IT services to a global userbase of over 25.000 colleagues. The WPT engineering team consists of architects and engineers that design, implement and support enhancements to existing services and new services. 

You will have the opportunity to lead key technology initiatives to bring innovation and improvements of productivity services, innovate our security compliance and standards and participate in our workplace developments.

Work activities as part of this role will consist of leading the engineering team for development and enhancements of all Microsoft Office 365 services, including Exchange, Teams, SharePoint, OneDrive and Copilot.

Responsibilities:

Lead the Microsoft Office 365 technical architecture and engineering team providing services to a global userbase of 25,000 colleaguesPromote and drive key strategic initiatives to bring innovation and improvements of communication and collaboration services, innovate our security controls and standards, integration of acquisitions and participate in our Modern Workplace developmentsTake accountability for the end-to-end delivery of solutions against a predefined scope of work within these programsContribute to the planning and implementation of maintenance and installation work, including building and management of systemsHelp ensure stakeholders adhere to IT strategic management approach and timetables while developing and communicating plans to drive the strategy forwardContribute to the development of policies, standards and guidelines for IT strategy development and planningCollaborate with, and facilitate stakeholder groups, as part of formal or informal consultancy agreements while seeking to fully address client needsReview IT services for compliance with legislation and specifies any required changesActively monitor for, and seeks, opportunities, new methods, trends, capabilities and products to the advancement of the organizationCapture and prioritize market and environmental trends, business strategies and objectives, and identifies the business benefits of alternative strategies

Qualifications:

A minimum of ten years of progressive information technology experience in a global matrixed environment with at least 3 in a lead Microsoft Office 365 engineering role and at least 5 years of Microsoft Office 365Bachelor's degree from an accredited college/university or equivalent work experienceMicrosoft Office 365 certification; MCSE, MCSA, MCITP: EA, MCTS or similar preferredDeep subject matter expert technology skills in all Microsoft 365 services including Exchange, SharePoint, Teams, OneDrive for Business, Teams, Viva Engage and CopilotTransformation and migration experience to and from Office 365 including mail migrations, SharePoint (portal) site transitions, automated client (re)configurations using native Microsoft and 3rd party tools such as BitTitanExperience with all current supported client software and connection technologies including Windows 10 and 11, Office for Windows and Mac, IMAP, POP3, and mobile M365 appsExperience with mass-mail solutions including Mailgun, SendGrid, and MailChimpExperience with SPF, DKIM, DMARC mail security controlsExperience and understanding of modern SPAM and malware protection such as Office 365, Azure and Defender Advanced Threat ProtectionExperience with eDiscovery to discover and collect information for legal purposesKnowledge of Intune Mobile Application Management and Mobile Device ManagementOn-premises Active Directory, Azure Active Directory and associated identity solutions as ADFSStrong resource management skills and ability to lead 4 direct reports.Recent experience in defining and working within traditional w, Agile &/Or Scrum DevOPS environments

Benefits:

A comprehensive benefits package that begins your first day of employment. Additional Information: Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available - https://www.mywolterskluwerbenefits.com/index.html 

Diversity Matters

Wolters Kluwer strives for an inclusive company culture in which we attract, develop, and retain diverse talent to achieve our strategy. As a global company, having a diverse workforce is of the utmost importance. We've been recognized by employees as a European Diversity Leader in the Financial Times, as one of Forbes America’s Best Employers for Diversity in 2022, 2021 and 2020 and as one of Forbes America’s Best Employers for Women in 2021, 2020, 2019 and 2018. In 2020, we placed third in the Female Board Index, and were recognized by the European Women on Boards Gender Diversity Index. Wolters Kluwer and all of our subsidiaries, divisions and customer/departments is an Equal Opportunity / Affirmative Action employer.