Posting Details Working Title LEAD EVENTS SUPPORT TECHNICIAN Position Number 00092A Department WEBB CTR OP COST Location Norfolk, VA Type of Position Classified Type of Job Full Time EEO Category C Technicians Job Description Provide technology consulting support services to all university departments and student groups hosting events in Webb Center, Broderick Dining Commons, The Ted Constant Convocation Center, public outdoor areas, or major events held in classrooms. These services include determining equipment needs, planning and set-up of necessary equipment, and support during events. Coordinate equipment purchases, repairs and/or service calls with university approved vendors for all equipment owned by Auxiliary Services. This position provides and supports technology resources for non-academic events. Type of Recruitment Knowledge, skills and abilities + Exceptional knowledge of configuration and support of audio visual equipment. + Considerable knowledge of personal computers specifically in the use with media equipment; + Working knowledge of effective customer service and problem-resolution techniques when serving diverse customers. + Working knowledge of effective oral and written communication techniques. + Some knowledge in the troubleshooting/repair of media equipment. + Considerable computer literacy preferably in Microsoft products. + Considerable knowledge of digital and networked room controllers and user interfaces. Special licenses, registration or certification Valid Driver’s License and insurable driving record. Education or training None Level and type of experience Some experience supporting multi-media technology. Considerable experience in problem solving and decision analysis (i.e. can differentiate between the need to take action and when to consult with supervisor). Additional Considerations (supplemental knowledge, skills, abilities, education, experience, licensure, certification) Some experience working with faculty, staff, and students in higher education environment. Considerable experience in supporting a multimedia/technology environment. Formal training in media/technology related field. Equivalent combination of education and experience. CTS ( AVIXA Certified Technology Specialist) certification preferred. Conditions of Employment This position is located on the Norfolk campus and will require some night and weekend event management. Annual Salary/Hourly Rate Salary commensurate with education and experience Posting Detail Information Job Requisition Number S02917 Job Open To General Public Open Date 04/21/2025 Close Date 05/02/2025 Open Until Filled No Special Instructions Summary Please submit your cover letter and resume. Criminal Background Check The final candidate is required to complete a criminal history check. College Home Page Department Home Page Equity Statement It is the policy of Old Dominion University to provide equal employment, educational and social opportunities for all persons, without regard to race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists), color, religion, sex or gender (including pregnancy, childbirth, or related medical conditions), national origin, gender identity or expression, age, veteran status, disability, political affiliation, sexual orientation or genetic information. Individuals from minoritized communities, women, veterans and individuals with disabilities are encouraged to apply. Reasonable Accommodation Request If you are an individual with a disability and require reasonable accommodation, please contact the Office of Institutional Equity & Diversity at (757) 683-3141. Alternative Hiring Process In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services ( DARS ), or the Department for the Blind & Vision Impaired ( DBVI ). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155. Pay Transparency Nondiscrimination Provision The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or © consistent with contractor’s legal duty to furnish information. Supplemental Questions Required fields are indicated with an asterisk (*). + Do you have a valid driver's license and an insurable driving record? + Yes + No Applicant Documents Required Documents + Resume + Cover Letter/Letter of Application Optional Documents + Yellow Layoff Form + Blue Layoff Card + AHP Letter