THE FUTURE IS WHAT WE MAKE IT.

Lead Field Service Technician

Canberra

Start your career by making an impact and real connections with some of the most meaningful challenges around. When you join Honeywell, you become a member of our performance culture comprised of diverse leaders, thinkers, innovators, dreamers, and doers who are changing the future.

Make the Best You.

Working at Honeywell is not just creating incredible things. You will collaborate with top minds, grow through continuous learning, and thrive in an environment that rewards and celebrates achievements.

Join Us and Make an Impact.

As a Lead Field Service Technician, your focus will be to provide team support and assist other junior team members in delivery of work and servicing Defence/Government sites, maximising customer satisfaction and minimising customer site downtime by providing exceptional technical support

Key Responsibilities:

Service and maintenance of Honeywell and third-party equipment. Configuration, diagnoses fault, repairs and programming of building services (e.g. CCTV, Type 1A, access control and third-party systems including Gallagher and Lenel). Software load and configuration of Honeywell Systems and other systems as required. Minor Project management of service projects and small works including high level of management of customer and ensuring project milestones are achieved. Technical consulting, design and implementation of Honeywell Systems leveraging off your Honeywell and Industry product knowledge to the service business and customers (existing and new). This includes pre-sales support to the account team and technical lead on implementation projects. Contract retention and new client contracts Driving expansion on customer sites to other systems not currently under contract. To maximise customer satisfaction and minimise customer site downtime by providing measurable outcomes for our customers using the technology we can provide.

Key Experience & Capabilities:     

At least 4 years’ experience with Honeywell/Non-Honeywell control systems and products across systems. Fault finding and repairs to electronic equipment NV 1 or baseline clearance is essential Configuration, diagnoses fault, repairs and programming of building services (e.g. CCTV, Type 1A, access control and third-party systems including Gallagher and Lenel). Commitment to customer satisfaction Good communication - both verbal and written and negotiation skills Self-motivated and the ability to work independently without supervision

Who We Are

The Future Is What We Make It at Honeywell. From sustainable aviation fuel and life-saving healthcare sensors to collaborating on every NASA space mission since the 1950’s, over 100 years of innovation has always been driven by an investment in our people.

Learn more about Honeywell: https://www.youtube.com/watch?v=CG-rmG0eKLk

Discover More

Our focus at Honeywell is innovation that drives business, improves the bottom line and creates solutions for our customers and communities around the world. There’s a lot for you to discover. Our solutions, our case studies, our #Futureshapers, and so much more.

Honeywell is an equal opportunity employer, and we support a diverse workforce. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. Aboriginal and Torres Strait Islander peoples are encouraged to apply.

Honeywell is a proud advocate of the LGBTQ+ community and we are celebrating Pride Month in the Pacific by launching Pride Connect, our LGBTQ+ employee network, we encourage members of the LGBTQ+ community to apply to join our team of future shapers.

For more information on how we process your information in the job application process, please refer to honeywell.com/us/en/privacy-statement.
If a disability prevents you from applying for a job through our website, email accessibility@honeywell.com. No other requests will be acknowledged.

Copyright © 2024 Honeywell International Inc.

 

Additional InformationJOB ID: HRD255971Category: Customer ExperienceLocation: Unit 1, 4A Whyalla Street,Fyshwick,AUSTRALIAN CAPITAL TERRITORY,2609,AustraliaNonexempt