**Are you interested in contributing significantly to our Digital Transformation Program (DTP) as we move from Navision to a blend of Salesforce and D365FO within an innovative and collaborative work atmosphere? And do you want to develop yourself professionally and personally in a global conglomerate within hearing instruments, audio-, video-, and gaming equipment? Then you might be our new colleague.** As our Lead Functional Consultant, you will be responsible for designing and delivering our “Service need to Resolution” (a.k.a. SN2R) for our Hearing Division, as a part of our Digital Transformation Program, DTP, **The team you will be part of:** Based at our global HQ, located in Ballerup, Denmark you will join the team “Service and Warehouse Solutions” – and report to Senior Manager Alexander Kyhl Schønberg. You join both of our two scrum teams, where one of the teams are also part of our SN2R within the DTP. The other scrum team is focusing on a new Warehouse Management system (D365FO) program where the first project targeting the Enterprise and Gaming Division. As we are expanding the team with a few other positions to meet the internal demands of our services, you will join a team currently consisting of 7 highly skilled functional consultants. As functional lead, you also manage the solution for the Aftermarket Services (AMS) area in Enterprise and Gaming divisions, which are already live. your role will involve ensuring continuous improvement to this and ensure the consistency among the tree divisions. **Your contribution is appreciated, and you will:** + Define, refine and prioritize the product backlog in collaboration with our Business Product Owners, ensuring alignment with business goals and requirements. + Collaborate with stakeholders to gather and document requirements, translating them into actionable user stories. + Work closely with delivery teams to ensure clear understanding of requirements and timely delivery of features. + Monitor and report on product performance, making data-driven decisions to optimize functionality and user experience. + Act as the primary point of contact for all technical aspects of the product, providing guidance and support to the development team. + Stay up to date with industry trends and best practices to ensure our solutions remain relevant and innovative. **To thrive in the role, we imagine that you have:** + Acquired a total of 8-10 years' experience across D365FO, AX, and Navision platforms. + A higher educational background within Computer Science, Information Technology, or other relevant fields of study. + Experience as a Senior Consultant/IT Product Owner or similar role in an IT or supply chain environment. + Comprehensive insight into supply chain mechanisms and digital tools. + Communication and interpersonal skills, with the ability to collaborate efficiently with cross-functional teams. + Proficiency in Agile methodologies and tools (e.g., Scrum, Kanban, DevOps). + Problem-solving skills, with a keen attention to detail. + Proficient in managing multiple responsibilities and performing well under tight deadlines. + Are fluently in written and spoken English and you are comfortable communicating with others. We imagine that flexibility is an inherent trait of yours and that you can navigate in a global organization with multiple touch points. You consider yourself equally skilled in designing and implementing solutions, which is complimented with your ability to make the complex understandable to your stakeholders. Your ability to work well with others is evident in your contributions to setting up a responsive IT framework. Concurrently, you are both efficient and reliable. **We encourage you to apply** Even if you don’t match all the above-mentioned skills, we will gladly receive your application if you think you have transferrable skills **.** We highly value a mindset, motivation, and energy, that aligns with our core values, to not only ensure success for you, but for your team and the wider GN organization as well. **We are dedicated to an inclusive recruitment process** All applicants will receive equal consideration for employment. As such, we encourage you to submit your CV without a photo to ensure an equal and fair application process. Should you have any special requirements for the Interview please let the hiring manager know upon accepting invitation to interview. **How to apply?** Use the ‘APPLY’ link no later than 31th of March 2025. Applications are assessed on a continuous basis, so don’t wait to send yours. **On a time crunch?** Feel free to only submit your up-to-date CV including a few sentences outlining your motivation for applying – quick and easy **.** If you would like to know more about the position, please contact Senior Manager of Service and Warehouse Solutions, Alexander Kyhl Schønberg on +45 28 12 05 92. **Join us in bringing people closer** GN brings people closer through our leading intelligent hearing, audio, video, and gaming solutions. Inspired by people and driven by innovation, we deliver technology that enhance the senses of hearing and sight. We help people with hearing loss overcome real-life challenges, improve communication and collaboration for businesses and provide great experiences for audio and gaming enthusiast. **We hope you will join us on this journey and look forward to receiving your application.** \#LI-Hybrid \#LI-GNGroup GN brings people closer through our leading intelligent hearing, audio, video, and gaming solutions. Inspired by people and driven by innovation, we deliver technology that enhance the senses of hearing and sight. We help people with hearing loss overcome real-life challenges, improve communication and collaboration for businesses, and provide great experiences for audio and gaming enthusiasts. GN was founded more than 150 years ago with a vision to connect the world. Today, inspired by our strong heritage, GN touches more lives than ever with the broadest portfolio of products and services in our history – fostering a sense of community, openness, and understanding. By listening to customers and combining our unique expertise in the human ear, audio, video, and speech, wireless technologies, software, and miniaturization, we transform what it takes to bring people closer to what is important to them. **The GN-owned brands that are responsible for bringing these technologies to life:** + Medical grade hearing technology: ReSound (https://www.resound.com/en) , Beltone (https://www.beltone.com/en) , Interton (https://www.interton.com/en) , Jabra (https://www.jabra.com/hearing) + Professional collaboration: Jabra (https://www.jabra.com/) , BlueParrott (https://www.emea.blueparrott.com/) , FalCom (https://falcom.gn.com/) + Gaming, calls and media: SteelSeries (https://steelseries.com/) , Jabra (https://www.jabra.com/) Founded in 1869, the GN Group employs 7,000 people and is listed on Nasdaq Copenhagen (GN.CO). GN’s solutions are sold in around 100 countries across the world. If you would like to learn more about us, visit our homepage gn.com or click on our different brands. You can also connect with us on LinkedIn (https://www.linkedin.com/company/gn-store-nord/) , Facebook (https://www.facebook.com/gnstorenord/) and Twitter (https://twitter.com/gnstorenord) .