Rush Truck Centres of Canada is part of Rush Enterprises, the largest commercial vehicle dealership group in North America. We represent a wide range of industry-leading truck and trailer brands backed by parts, sales, service, collision repair, lease and rental support. With 15 locations in Ontario and almost 600 employees, we want the best and brightest dealership professionals to join our team. Reporting to the Service Manager, this position is responsible to diagnose problems and make repairs to all types of trucks, buses, trailers, and other automotive vehicles. As Lead Hand Technician, your main responsibilities will be providing both technical and administrative support, spot-checking repairs to assure quality and timely completion, and reviewing work orders for accuracy. We are looking to fill our afternoon shift. Responsibilities Ensure compliance of all Occupational Health and Safety Act (OHSA) regulations, as well as the Company’s Health and Safety Policy. Providing both technical and administrative support to technicians during the day-to-day business operations. Maintains service quality and assisting, when possible, on jobs (on shop floor). Strives for harmony with all departments with a strong focus on teamwork and exceptional customer service. Maintains contact with service customers on a timely basis and in a professional manner. Communicates with the Service Advisor on a timely basis, to schedule shop work efficiently and check on job status as often as necessary. Motivates, counsels and monitors the performance of technicians. Ensures that technicians follow warranty material disposition procedures. Prepares repair estimates when required. Reviews technicians’ repair orders to ensure all information is complete and accurate before the next job is assigned to each technician. Keeps up to date with the most current information, through training and service letters on technological advances. Expected to have a positive attitude and promote a healthy work environment Other related duties as requested. Basic Qualifications Licensed Technician with 310T Certification Good communication skills and work attitude Quality Driven SAP experience is an asset Valid Driver's License and a good driving record Criminal Record Check Driver's Abstract AZ/DZ License is an asset We offer the following Benefits Competitive wages Comprehensive Group Insurance Benefit Plan including employer paid medical, vision and dental plans. Retirement Benefits Program Career education training Excellent growth potential Bonus Program and training incentives Annual boot allowance Family oriented team environment ***We wish to thank all applicants for their interest in a career with Rush Truck Centres of Canada. Please be advised that only those selected for an interview will be contacted. Minimum Pay Rate CAD $0.00/Hr. Maximum Pay Rate CAD $0.00/Hr.