DMI is a leading global provider of digital services working at the intersection of public and private sectors. With broad capabilities across IT managed services, cybersecurity, cloud migration and application development, DMI provides on-site and remote support to clients within governments, healthcare, financial services, transportation, manufacturing, and other critical infrastructure sectors. DMI has grown to over 2,100+ employees globally and has been continually recognized as a Top Workplace in both regional and national categories.
About the Opportunity
HAM Team Lead:
DMI is currently seeking to hire a Hardware Asset Management Team Lead onsite in Arlington, Virginia. The HAM lead will work with the team to perform physical hardware audits, receiving and maintaining inventory storage, asset disposal, and maintain ServiceNow asset repository with accuracy.
The Hardware Asset Management Team Leader is responsible for:
Managing the day-to-day activities of the HAM team in order to execute the hardware asset management processes.Ensuring integrity of hardware asset records within ServiceNow and other Asset Management Repositories as needed. Identifying requirements for HAM process improvements.Perform Hardware Asset Management functions such as receiving inventory, dispose/ retire of assets and reconciliation of hardware assets.Must be proficient in ServiceNow HAMPro for all aspects of hardware lifecycle management, dashboard and report creation maintenance and monitoring.Experience with creating and maintaining Agile Kanban boards. Perform Hardware Asset Management functions such as receiving, End of Life, End of Support an Reconciliation processes.Scheduling and facilitating onsite asset disposal and shredding on a regular basis.Processing asset transfers within physical and virtual stockrooms. Implement ITIL asset management best practices
Qualifications
Experience:
5+ years’ experience as a Hardware Asset ManagerManagement of medium to large teams of asset management analysts and specialists 5+ years’ experience with ServiceNow Asset Management Enterprise, HAMPro experience a plus Experience with network, client, infrastructure and telephony equipmentITIL v4 FoundationsCHAMP Certification or similar ITAM certificationsLocation: Arlington, VA
Physical Requirements: N/A
US Citizenship Required
Working at DMI
DMI is a diverse, prosperous and rewarding place to work. Being part of the DMI family means we care about your wellbeing. As such, we offer a variety of perks and benefits that help met various interests and needs, while still having the opportunity to work directly with a number of our award winning, Fortune 1000 clients. The following categories make up your DMI wellbeing:
Community – Blood drives, volunteering opportunities, Holiday parties, summer picnics, Tech Chef, Octoberfest just to name a few ways DMI comes together as a communityConvenience/Concierge - Virtual visits through health insurance, pet insurance, commuter benefits, discount tickets for movies, travel and many other items to provide convenienceDevelopment – Annual Performance management, continuing education and tuition assistance, internal job opportunities along with career enrichment and advancement to help each employee with their professional and personal developmentFinancial – Generous 401k match for both pre-tax and post-tax (ROTH) contributions along with financial wellness education, EAP, Life Insurance and Disability help provide financial stability for each DMI employeeRecognition – Great achievements do not go unnoticed by DMI through Annual Awards ceremony, service anniversaries, peer-to-peer acknowledgement through Give-A-Wow, employee referral bonuses.Wellness – Healthcare benefits, Wellness programs, Flu Shots, Biometric screenings, on-site lactation rooms provide employees with several wellness optionsEmployees are valued for their talents and contributions. We all take pride in helping our customers achieve their goals, which in turn contributes to the overall success of the company.
The company does and will take affirmative action to employ and advance in employment individuals with disabilities and protected veterans, and to treat qualified individuals without discrimination on the basis of their physical or mental disability or veteran status. DMI is an Equal Opportunity Employer Minority/Female/Veterans/Disability.
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