Technical Writer EXPERIENCE:

Minimum 7 years’ experience in documentation related to systems and user guides. This position works with business specialists and developers, and using business specifications and technical data, outlines, drafts, and organizes documentation efforts.

SKILLS/KNOWLEDGE/ABILITIES (SKA) REQUIRED:

•       Experience in HealthCare domain is a must

•       Manages product documentation schedules according to release deadlines.

•       Works with internal teams to obtain an in-depth understanding of the product and the documentation requirements.

•       Works within established style guidelines.

•       Performs quality reviews of documents, within given timeframes and with little or no supervision, to ensure correct spelling, grammar, content accuracy, and tone and voice consistency.

•       Creates, edits, and maintains technical documentation.

•       Contributes as a valued member on multiple product teams.

•       Proven ability to work in a fast-paced office environment, while managing a variety of tasks and multiple priorities.

•       Ability to work independently with minimal supervision.

•       Ability to meet deadlines.

•       Proficient in the use of Microsoft Office, Visio, and online help products.

•       Proficient with Microsoft Office Suite or related software.

•       Writes and edits technical documents including reference manuals and product manuals.

•       Writes and edits procedural documentation such as user guides and manuals.

•       Determines the type of publication that will best serve the project requirements.

•       Meets with engineers, programmers, and project managers to learn about specific products or processes.

•       Research product samples to fully understand product.

•       Assesses the audience needs for whom the technical and procedural documentation is intended; adjusts tone and technical terms used to meet those needs and to ensure understanding.

•       Plans writing processes and sets timelines and deadlines.

•       Creates or works with graphic designers to create diagrams, charts, and other visual aids to assist readers in understanding a product or process.

•       Gathers feedback from customers, designers, and manufacturers to improve technical documents.

•       Performs other related duties as assigned

•       Ability to maintain confidentiality.

•       Ability to perform other assignments at locations outside the office.

•       Excellent verbal and written communication skills.

•       Excellent writing and grammatical skills.

•       Excellent organizational skills and attention to detail.

•       Ability to present complex data in clear, concise text.

•       Ability to meet deadlines and to work independently.