Role Proficiency:

Act under guidance of Lead II/Architect understands customer requirements and translate them into design of new DevOps (CI/CD) components. Capable of managing at least 1 Agile Team

Outcomes:

Interprets the DevOps Tool/feature/component design to develop/support the same in accordance with specifications Adapts existing DevOps solutions and creates own DevOps solutions for new contexts Codes debugs tests documents and communicates DevOps development stages/status of DevOps develop/support issues Select appropriate technical options for development such as reusing improving or reconfiguration of existing components Optimises efficiency cost and quality of DevOps process tools and technology development Validates results with user representatives; integrates and commissions the overall solution Helps Engineers troubleshoot issues that are novel/complex and are not covered by SOPs Design install configure troubleshoot CI/CD pipelines and software Able to automate infrastructure provisioning on cloud/in-premises with the guidance of architects Provides guidance to DevOps Engineers so that they can support existing components Work with diverse teams with Agile methodologies Facilitate saving measures through automation Mentors A1 and A2 resources Involved in the Code Review of the team

Measures of Outcomes:

     Quality of deliverables      Error rate/completion rate at various stages of SDLC/PDLC      # of components/reused      # of domain/technology certification/ product certification obtained SLA for onboarding and supporting users and tickets

Outputs Expected:

Automated components :

Deliver components that automat parts to install components/configure of software/tools in on premises and on cloud Deliver components that automate parts of the build/deploy for applications

Configured components:

Configure a CI/CD pipeline that can be used by application development/support teams

Scripts:

Develop/Support scripts (like Powershell/Shell/Python scripts) that automate installation/configuration/build/deployment tasks

Onboard users:

Onboard and extend existing tools to new app dev/support teams

Mentoring:

Mentor and provide guidance to peers

Stakeholder Management:

Guide the team in preparing status updates
keeping management updated about the status

Training/SOPs :

Create Training plans/SOPs to help DevOps Engineers with DevOps activities and in onboarding users

Measure Process Efficiency/Effectiveness:

Measure and pay attention to efficiency/effectiveness of current process and make changes to make them more efficiently and effectively

Stakeholder Management:

Share the status report with higher stakeholder

Skill Examples:

     Experience in the design installation configuration and troubleshooting of CI/CD pipelines and software using Jenkins/Bamboo/Ansible/Puppet /Chef/PowerShell /Docker/Kubernetes      Experience in Integrating with code quality/test analysis tools like Sonarqube/Cobertura/Clover      Experience in Integrating build/deploy pipelines with test automation tools like Selenium/Junit/NUnit      Experience in Scripting skills (Python/Linux/Shell/Perl/Groovy/PowerShell)      Experience in Infrastructure automation skill (ansible/puppet/Chef/Powershell)      Experience in repository Management/Migration Automation – GIT/BitBucket/GitHub/Clearcase      Experience in build automation scripts – Maven/Ant      Experience in Artefact repository management – Nexus/Artifactory      Experience in Dashboard Management & Automation- ELK/Splunk   Experience in configuration of cloud infrastructure (AWS/Azure/Google)   Experience in Migration of applications from on-premises to cloud infrastructures   Experience in Working on Azure DevOps/ARM (Azure Resource Manager)/DSC (Desired State Configuration)/Strong debugging skill in C#/C Sharp and Dotnet   Setting and Managing Jira projects and Git/Bitbucket repositories Skilled in containerization tools like Docker/Kubernetes

Knowledge Examples:

     Knowledge of Installation/Config/Build/Deploy processes and tools      Knowledge of IAAS - Cloud providers (AWS/Azure/Google etc.) and their tool sets      Knowledge of the application development lifecycle      Knowledge of Quality Assurance processes      Knowledge of Quality Automation processes and tools      Knowledge of multiple tool stacks not just one      Knowledge of Build Branching/Merging      Knowledge about containerization      Knowledge on security policies and tools   Knowledge of Agile methodologies

Additional Comments:

Senior Site Reliability Engineer/DBA Main Responsibilities • Delivery of resilient application stacks via "Infrastructure as Code" and other DevOps practices • Monitoring and on-going support of critical, high revenue business applications • Diagnosis and resolution of complex system and application issues • Working with diverse technical and non-technical teams, including Development, QA, IT Operations, Customer Operations and Project Management teams • Write and maintain systems / application documentation for technical and non-technical • Setting up and provisioning of new cloud-based environments • Diagnosis and resolution of complex database issues. • Working with diverse technical and non-technical teams, including Development, QA, IT Operations, Customer Operations and Project Management teams. • Write and maintain DBA documentation for technical and non-technical audiences. • Train junior-level staff as necessary, ensuring they are up to speed on critical processes and technologies. • Responsible for installation of new database infrastructure and equipment, as well as monitoring its stability. • Responsible for pro-actively keeping on top of security updates and making recommendations to apply major version upgrades. • This position requires On-Call rotation for off peak hours and is expected to cover out of hours maintenance activities when required. • Essential Skills and Attributes • Professional experience of working within the public cloud – Primarily Azure with AWS beneficial • Use of Infrastructure as Code tools such as Terraform(Mandatory) • Continuous Integration/Delivery Tools such as Github Actions • Coding and scripting experience such as Bash(preferred), Python, etc. (Any scripting) • Configuration management tools such as Ansible • Hands-on experience of Linux servers, including support and troubleshooting • Experience working with containerised workloads such as Docker and orchestration via Kubernetes. • Previous analytic and troubleshooting experience is required • Cloud architecture and system design to solve key business problems and facilitate team goals. • Professional experience of supporting a variety of RDBMS products in an enterprise environment – Specifically MySQL, Postgres and Microsoft SQL Server.(Database backup and recovery, replication) • Hands on experience of working within the public cloud such as AWS or Azure (preferred) and associated DBaaS technologies such as Remote Database Services or Azure SQL. • Proven ability to deep dive issues that involve database infrastructure, and subsequent fixes or optimisations. • Enterprise Database monitoring experience using native tools. • Experiencing of developing, displaying and maintaining metrics for areas such as performance or reporting purposes. • A demonstratable track record of researching new or alternative database technologies and making recommendations to drive change. • Proven and enthusiastic technologist, able to demonstrate a broad technical knowledge. • Experience of leading projects, from design through to implementation. • Ability to act as a point of expertise, advise others in the team on best practise and impart knowledge. Desirable Skills • Experience migrating databases from on-premises to public cloud. • Use of orchestration tools such as Terraform, Ansible or CloudFormation • Knowledge of change control and associated procedures. • Familiarity with Log Management tools e.g – Elastic Stack(Preferred), Graylog or Splunk • Good knowledge of enterprise level networking and concepts (TCP/IP, VPNs, Firewalls). • Further public cloud knowledge and practical skills, around services such as compute (e.g. EC2), storage (e.g. S3, EBS), security (e.g. SGs, NACL), etc. • System administration of Linux / Windows. • System and application monitoring experience – e.g. Nagios, Cloudwatch, Grafana, Prometheus etc. • • Use of orchestration tools such as Terraform, Ansible or CloudFormation • Experience migrating application from on-premises to public cloud. • Experience with Blue-Green deployment methodologies. • Continuous Integration/Delivery tools - e.g Gitlab or Jenkins. • Experience working with containerized workloads such as Docker. • Experience with Log Management tools e.g – Elastic Stack, Graylog or Splunk • Experience working with an enterprise RDBMS such as MySQL and/or Microsoft SQL Server or Postgres SQL(Good to have) • Knowledge of change control and associated procedures. • Use of Secret Management services e.g - Hashicorp Vault • Experience with any high-level programming language. Qualifications • BSc Engineering/Computer Science or relevant experience. EXP – relevant exp of 5 + Work timings – On call rotation (11.00 / 12.00 PM – Overlap of 6.00 PM to 9.00PM with US ) initially – Position – 1 ; Chennai/Mumbai/Gurgaon