Role Proficiency:

Act under guidance of Lead II/Architect understands customer requirements and translate them into design of new DevOps (CI/CD) components. Capable of managing at least 1 Agile Team

Outcomes:

Interprets the DevOps Tool/feature/component design to develop/support the same in accordance with specifications Adapts existing DevOps solutions and creates own DevOps solutions for new contexts Codes debugs tests documents and communicates DevOps development stages/status of DevOps develop/support issues Select appropriate technical options for development such as reusing improving or reconfiguration of existing components Optimises efficiency cost and quality of DevOps process tools and technology development Validates results with user representatives; integrates and commissions the overall solution Helps Engineers troubleshoot issues that are novel/complex and are not covered by SOPs Design install configure troubleshoot CI/CD pipelines and software Able to automate infrastructure provisioning on cloud/in-premises with the guidance of architects Provides guidance to DevOps Engineers so that they can support existing components Work with diverse teams with Agile methodologies Facilitate saving measures through automation Mentors A1 and A2 resources Involved in the Code Review of the team

Measures of Outcomes:

     Quality of deliverables      Error rate/completion rate at various stages of SDLC/PDLC      # of components/reused      # of domain/technology certification/ product certification obtained SLA for onboarding and supporting users and tickets

Outputs Expected:

Automated components :

Deliver components that automat parts to install components/configure of software/tools in on premises and on cloud Deliver components that automate parts of the build/deploy for applications

Configured components:

Configure a CI/CD pipeline that can be used by application development/support teams

Scripts:

Develop/Support scripts (like Powershell/Shell/Python scripts) that automate installation/configuration/build/deployment tasks

Onboard users:

Onboard and extend existing tools to new app dev/support teams

Mentoring:

Mentor and provide guidance to peers

Stakeholder Management:

Guide the team in preparing status updates
keeping management updated about the status

Training/SOPs :

Create Training plans/SOPs to help DevOps Engineers with DevOps activities and in onboarding users

Measure Process Efficiency/Effectiveness:

Measure and pay attention to efficiency/effectiveness of current process and make changes to make them more efficiently and effectively

Stakeholder Management:

Share the status report with higher stakeholder

Skill Examples:

     Experience in the design installation configuration and troubleshooting of CI/CD pipelines and software using Jenkins/Bamboo/Ansible/Puppet /Chef/PowerShell /Docker/Kubernetes      Experience in Integrating with code quality/test analysis tools like Sonarqube/Cobertura/Clover      Experience in Integrating build/deploy pipelines with test automation tools like Selenium/Junit/NUnit      Experience in Scripting skills (Python/Linux/Shell/Perl/Groovy/PowerShell)      Experience in Infrastructure automation skill (ansible/puppet/Chef/Powershell)      Experience in repository Management/Migration Automation – GIT/BitBucket/GitHub/Clearcase      Experience in build automation scripts – Maven/Ant      Experience in Artefact repository management – Nexus/Artifactory      Experience in Dashboard Management & Automation- ELK/Splunk   Experience in configuration of cloud infrastructure (AWS/Azure/Google)   Experience in Migration of applications from on-premises to cloud infrastructures   Experience in Working on Azure DevOps/ARM (Azure Resource Manager)/DSC (Desired State Configuration)/Strong debugging skill in C#/C Sharp and Dotnet   Setting and Managing Jira projects and Git/Bitbucket repositories Skilled in containerization tools like Docker/Kubernetes

Knowledge Examples:

     Knowledge of Installation/Config/Build/Deploy processes and tools      Knowledge of IAAS - Cloud providers (AWS/Azure/Google etc.) and their tool sets      Knowledge of the application development lifecycle      Knowledge of Quality Assurance processes      Knowledge of Quality Automation processes and tools      Knowledge of multiple tool stacks not just one      Knowledge of Build Branching/Merging      Knowledge about containerization      Knowledge on security policies and tools   Knowledge of Agile methodologies

Additional Comments:

DevOps Engineer Primary Responsibilities: • Providing expertise on technical solution options, and contributing to decision-making discussions in areas such as serverless computing, containerized workloads, and big data • Remaining up-to-date on internal and industry-wide best practices related to those solutions • Evangelizing best practices for deployment automation • Improving standardization and automation within maturing processes to enhance efficiency • Performance testing and tuning to ensure production workloads are supported • Assisting in the development and/or implementation of comprehensive information security procedures and practices to reduce attack surfaces and comply with best practices • Augmenting project and systems documentation for technical and non-technical audiences High-Value Professional Experience and Skills: • Leadership/design of application and/or infrastructure migration projects from on-prem to cloud • Proven expert in partnering and leading technology resources in solving complex business needs • Cloud architecture design and implementation to solve key business needs and meet team goals • Familiarity with current Microsoft Azure solutions; AWS and GCP experience also considered • Automated CI/CD pipelines (Prefer GitHub Actions; Related: Jenkins, Argo CD) • Infrastructure-as-Code (IaC) tools (Prefer Terraform; Related: Ansible, Puppet, ARM templates) • Containerized workloads (Prefer AKS & Helm; Related: EKS, other K8s distributions, Docker, JFrog) • Serverless solutions (e.g. Logic Apps, Function Apps, Functions, WebJobs, AWS Lambda) • Logging and monitoring tools (e.g., Fluentd, Prometheus, Grafana, Azure Monitor, Log Analytics) • Network Security (e.g. Azure Policy, Active Directory/RBAC, ACLs, NSG rules, private endpoints) • Big Data Analytics (e.g., Databricks, Synapse) Other Desirable Professional Experience and Skills: • Strong and enthusiastic technologist, able to demonstrate broad technical cloud knowledge • Ability to act as a point of expertise, sharing knowledge and advising on best practices • Strong budgeting/finance skills and experience with cost management • Multi-component system integration and troubleshooting • Performance analysis and tuning • Secrets management (Prefer Hashicorp Vault; Related: Azure Key Vault, Secrets Manager) • Kubernetes service meshes (Prefer Linkerd; Related: Istio, Traefik mesh) • Coding/scripting (e.g., Linux/Bash/Sh, Windows/PowerShell/Batch, Python, Java) • Other products in use: Jira, Confluence, Azure Storage Explorer, MySQL Workbench, Maven Basic Professional Experience and Skills: • Knowledge of SDLC and change control, and associated procedures • Common source code control tools and repositories (e.g., Git/GitHub/GitLab, VS Code, SVN) • Ability to describe and discuss technical solutions with various audiences Required Education and Length of Professional Experience: • 5+ years professional experience in IT related fields • 2+ years professional experience in DevOps or SRE roles on a major cloud platform • BSc+ in Engineering/Computer Science/IT, advanced degree preferred • Industry certification for Cloud Developers/Architects (Prefer Azure; Related: AWS, GCP)