Role Proficiency:
Act creatively to develop applications and select appropriate technical options optimizing application development maintenance and performance by employing design patterns and reusing proven solutions account for others' developmental activities
Outcomes:
Interpret the application/feature/component design to develop the same in accordance with specifications. Code debug test document and communicate product/component/feature development stages. Validate results with user representatives; integrates and commissions the overall solution Select appropriate technical options for development such as reusing improving or reconfiguration of existing components or creating own solutions Optimises efficiency cost and quality. Influence and improve customer satisfaction Set FAST goals for self/team; provide feedback to FAST goals of team membersMeasures of Outcomes:
Adherence to engineering process and standards (coding standards) Adherence to project schedule / timelines Number of technical issues uncovered during the execution of the project Number of defects in the code Number of defects post delivery Number of non compliance issues On time completion of mandatory compliance trainingsOutputs Expected:
Code:
Code as per design Follow coding standardstemplates and checklists Review code – for team and peers
Documentation:
checklists
guidelines
standards for design/process/development Create/review deliverable documents. Design documentation
r and requirements
test cases/results
Configure:
Test:
scenarios and execution Review test plan created by testing team Provide clarifications to the testing team
Domain relevance:
Manage Project:
Manage Defects:
Estimate:
Manage knowledge:
share point
libraries and client universities Review the reusable documents created by the team
Release:
Design:
LLD
SAD)/architecture for Applications/Features/Business Components/Data Models
Interface with Customer:
Manage Team:
opportunities
etc Ensure team is engaged in project
Certifications:
Skill Examples:
Explain and communicate the design / development to the customer Perform and evaluate test results against product specifications Break down complex problems into logical components Develop user interfaces business software components Use data models Estimate time and effort required for developing / debugging features / components Perform and evaluate test in the customer or target environment Make quick decisions on technical/project related challenges Manage a Team mentor and handle people related issues in team Maintain high motivation levels and positive dynamics in the team. Interface with other teams designers and other parallel practices Set goals for self and team. Provide feedback to team members Create and articulate impactful technical presentations Follow high level of business etiquette in emails and other business communication Drive conference calls with customers addressing customer questions Proactively ask for and offer help Ability to work under pressure determine dependencies risks facilitate planning; handling multiple tasks. Build confidence with customers by meeting the deliverables on time with quality. Estimate time and effort resources required for developing / debugging features / components Make on appropriate utilization of Software / Hardware’s. Strong analytical and problem-solving abilitiesKnowledge Examples:
Appropriate software programs / modules Functional and technical designing Programming languages – proficient in multiple skill clusters DBMS Operating Systems and software platforms Software Development Life Cycle Agile – Scrum or Kanban Methods Integrated development environment (IDE) Rapid application development (RAD) Modelling technology and languages Interface definition languages (IDL) Knowledge of customer domain and deep understanding of sub domain where problem is solvedAdditional Comments:
Detailed Job Description: A detailed explanation of the requirement would help identify the required resource faster Detailed Job Description: The job holder is primarily responsible for ServiceNow Development. The primary responsibility includes managing the team’s delivery & support incidents in the areas of various workflows that the application is comprised of. The role is expected to provide necessary technical support to team to ensure deliverables confirming to schedules & quality standards. Acts as the team’s technical point of contact for day-to-day operations and as the technical lead works closely with the business partners to understand the requirements and translate them to work deliverables from the team members. Specialists are also primarily responsible to drive process improvements & standardization in the respective areas to ensure improved quality and efficient services. The specialists are required to support to Management in delivery planning by technical & process related inputs for schedules, effort estimation and risk analysis and in identifying emerging technology trends. Mandatory Skills: o 7+ years of experience in software development with at least 6 year of experience working on Request workflows within the ServiceNow application. o Must have good exposure to Agile Scrum practices and methodology o ServiceNow certification (CSA, CAD, CIS) o Strong Core Java development experience o Strong client-facing and consulting skills. o Demonstrated experience designing and developing process based solutions o Demonstrated experience documenting user case processes and BPM workflows o Ability to transform Business Requirement into Business Process, o End to End experience of ServiceNow -based application design and implementation o Well versed with class hierarchy, Updateset set hierarchy, data layer, flows, UI Action /policy , deployment, Integration, REST, SCRIPTED REST Service implementation in ServiceNow o Excellent verbal, active listening and written communications skills along with demonstrated facilitation skills o Proven analytical and problem solving skills o In depth Knowledge of flow designer o Proven expertise in designing and implementing complex ServiceNow solutions, including custom applications and integrations. Optional Skills: ServiceNow Java Scripting Java/J2EE Skills HTML Angular API development Relevant Experience: At least 6 year of experience in developing ServiceNow applications.