Role Proficiency:

Independently analyse and develop applications in assigned area of responsibility on ERP/CRM systems. Design solutions under the supervision of an Architect along with managing a team

Outcomes:

     Develop technical documents such as Functional Design Specifications Deployment documentation      Perform design document reviews peer code reviews and suggest code improvements      A single point of contact for the build and deployment issues and resolve them on time      Learn technology business/system domain and as recommended by the project/account      Contribute to ERP/CRM Practice related activities like (but not limited to) assembling content for case studies contributing to reusability coordinating internal seminars and conduct knowledge sharing sessions organizing sessions during and participating in hackathons etc.      Select appropriate technical options for development such as reusing improving or reconfiguration of existing components.      Identify the problem patterns and improve the technical design of the application/system      Optimize efficiency cost and quality.      A self-learner implementing new features released in relevant technology wherever possible.   Act creatively to develop applications and select appropriate technical options optimize application development maintenance and performance by employing design patterns and reusing proven solutions. Responsible for others' developmental activities   Interpret the application/feature/component design to develop the same in accordance with specifications.   Code debug test and document and communicates product/component/feature development stages.   Validate results with user representatives integrates and commissions the overall solution.   Influence and improve customer satisfaction through things like (but not limited to) offering suggestions for code refactoring and improvements in business processes. complete sprint deliverables ahead of time helping client architects and product owners by way of design suggestions and/or explaining functionality to business stakeholders etc…   Influence and improve employee engagement within the project teams.   Set goals in NorthStar and timely. measure progress and update accordingly.

Measures of Outcomes:

     Number of applicable technical/domain certifications completed      Adherence to process and standards (coding standards)      Number of mandatory trainings (industry/technology specific trainings UST mandatory trainings) completed      Average time taken for turnaround on production bugs      Adherence to schedule and timelines      Contribution to RFPs and estimations in ERP/CRM Practice      Number of Junior Leads who were guided and unskilled to lead a technical team.      Number of technical sessions conducted within practice for the benefit of peers and team members.

Outputs Expected:

Requirement:

Understand the requirements/user stories

Estimate:

Create and provide inputs for effort and size estimation and plan resources for projects. Follow scrum ceremonies.

Design:

Contribute to creation of design (HLD
LLD
SAD)/architecture for Applications/feature/Business Components

Configuration and Coding:

Define coding standards
templates and checklists. Perform code review of team members

Test:

Create and review unit test cases
scenarios and execution Review test plan created by testing team Provide clarifications to the testing team

Manage Defects:

Perform defect RCA and mitigation Identify defect trends and take proactive measures to improve quality

Manage Project:

Manage delivery of modules and/or manage user stories

Documentation:

Create/review templates
checklists
guidelines
standards for design/process/development Create/review deliverable documents. Design documentation
test cases and results

Status Reporting:

Report status of tasks assigned Comply with project related reporting standards and process

Manage knowledge:

Contribute project related documents
share point
libraries
client universities Review the reusable documents created by the team

Release:

Execute and monitor release process

Interface with Customer:

Clarify requirements and provide guidance to development team Present design options to customers Implementation reviews with stakeholders. Work closely with customer architects to finalize design

Domain relevance:

Advise software developers on design and development of feature / component with deeper understanding of the business problem being addressed for the client. Learn more about the customer domain and identify opportunities to provide value additions to customers Complete relevant domain certifications

Manage/Mentoring Team:

Set goals and provide feedback Understand aspirations of team members and provide guidance
opportunities
etc Ensure team members are upskilled Ensure team is engaged in project Proactively identify risks and work to mitigate

Skill Examples:

     Explain and communicate the design / development to the customer      Perform and evaluate test results against product specifications      Break down complex problems into logical components      Estimate effort time and resources required for developing / debugging features / components      Perform and evaluate test in the customer or target environment      Make quick decisions on technical/project related challenges      Manage a team mentor and handle people related issues in team      The ability to maintain high motivation levels and positive dynamics in the team.      Interface with other teams designers and other parallel practices   Set goals for self and team. Provide feedback for team members   Create and articulate impactful technical presentations   Follow high level of business etiquette in emails and other business communication   Drive conference calls with customers and answer customer questions   Proactively ask for and offer help   Ability to work under pressure determine dependencies risks facilitate planning and handle multiple tasks.   Build confidence with customers by meeting the deliverables on time with quality.   Estimate effort time and resources required for developing / debugging features / components

Knowledge Examples:

     Functional and technical designing on various ERP/CRM cloud platform features and automations.      Thorough knowledge of coding best practices; understanding the limitations of coding      Experience using data loading tools.      Experience on production deployment and solving deployment errors.      Knowledge of Agile Methods - Scrum and Kanban. Experience in integration with external systems using SOAP API REST API etc.

Additional Comments:

SFDC Technical Lead JD Job Description Overall Experience: • Tech Lead: Overall at least 8 years IT industry experience with 6+ years in Salesforce.com • Any prior experience with other technologies like JAVA/.NET is highly preferred • Experience in directly working with client is highly preferred • Candidate should have strong hands-on experience with administration, configuration, customization and development within Salesforce.com, and also in reports and dashboards Salesforce.com Certifications • Must have Salesforce.com Developer (DEV401) certification • Highly preferred: Advanced Developer Certification (DEV 501) • Admin or Consultant certifications are desirable Force.com Knowledge: • Candidate should have strong experience with Visualforce, Apex, Triggers, Eclipse IDE, Salesforce Object Query Language (SOQL) and Javascript • Must possess coding best practices and understand the limitations of Apex coding • Candidates for Tech Lead / Senior Developer roles should have experience in integrating Salesforce with external systems using SOAP/REST Services. This is highly preferred for Developer role also • Experience in working with Force.com Bulk API and the Metadata API • Must have sound implementation knowledge of workflow rules, validation rule, approval process, reports and dashboards • Experience using Apex Data Loader and other ETL tools such as Informatica • Experience with database development, SQL or PL/SQL, database schemas, stored procedures is essential • Follow unit testing and test class best practices and should be capable of coding for positive and negative scenarios in testing • Must have experience with production deployment using change set/eclipse/ANT migration TOOL and working on solving deployment errors • Good to have knowledge on HTML/HTML5, CSS, XML,AJAX, webservices, Google APIs, JQuery/any other Javascript framework • Prior working experience with some integration tool is an added advantage • Candidate should have basic understanding of admin activities like user creation, role/profile set up, Security set up etc. • Good to have – Salesforce mobile development using Salesforce1/vfmobile; Experience with Heroku, ngForce Skills/Experience required: • Should be a quick learner who can adapt to learning new technologies relevant to Salesforce • Need to be able to closely work with BSA to convert requirements to solutions and suggest options • Ability to create, analyse, and recommend, multiple alternative design solutions • Ability to advice on best practices and approaches to the team and the client • Experience in researching production system issues • Technical Lead should be capable of leading/managing a team of developers, suggesting best practices, promoting reusable code and constantly doing code review to improve team’s efficiency • Experience in creating and maintaining Technical Design documents and configuration steps • Ability to configure, test, debug software and document programs according to standards, policies and procedures • Ability to prepare test data, and steps for unit, integration and production testing • Must be able to work with the Business Analysts and Business counterparts to clarify and document requirements and configuration steps for current and future application requirements • Strong problem solving/analytical skills • Ability to effectively balance and prioritize multiple projects concurrently • Strong and effective written and verbal communication skills • Excellent presentation skills and ability to collaborate with technical and business stakeholders at all levels of the organization