Role Proficiency:

Independently handle Lab Management. Acts creatively to optimise process efficiency and improve quality of deliverables. Accounts for others developmental activities and assists Project Manager in day to day operations

Outcomes:

     Perform Stake Holder Management for the group.      Represent team on functional and technical issues to both client and team members.      Interact with Project Managers and Client Stake holders on technical or functional Issues.      Provide input for preparation of Capex (Capital) / Opex (Operational) budgets      Work with facility team for Lab setup arrangements      Ensure active participation in Lab owners forum.      Work closely with client towards issue closure Ensure enhanced utilization and upkeep of Lab assets.      Ensure 100% Compliance on HVI Lab Network Security Lab CW      Ensure 6S Implementation for Lab   Enhance opportunity to use I- Lab.   Enable planning ordering and tracking of Lab Assets and support logistics from customs perspective   Perform orientation of new team members.   Ensure project deadlines and deliverables are met   Mentor team members to effectively perform in their roles Set FAST Goals and provide feedback to FAST goals of mentees

Measures of Outcomes:

     Adherence to lab process and standards (lab standards)      Adherence to schedule and timelines      Adhere to SLAs      Reduction of reoccurrence of handling errors as per SLA      Comply with defined productivity standards for lab process Completion of all mandatory training requirements

Outputs Expected:

Manage:

Support Project Manager in task deliverables with quality
targeting completion within timeframe.

Estimate:

Estimate time
effort and resources for one's own work and for others' work.

Document:

Create documentation for own work as well as perform peer review of documentation of others' work

Inventory Management:

Design and implement lab/inventory tracking system to optimize Lab inventory control procedures. Examine the levels of supplies and material availability to determine shortages. Analyse different suppliers to obtain the best cost-effective deals when and where applicable

Safety:

Work with Security and Safety teams for defining the lab Safety and security standards

Manage Team:

Set FAST goals and provide feedback Understand aspirations of their team members and provide guidance
opportunities
etc. Ensure team members are upskilled Ensure team is engaged in project Proactively identify attrition risks and work with BSE for retention measures

Manage knowledge:

Consume and contribute to lab related documents
share point and client universities. Review the reusable documents created by the team

Interface with Customer :

Clarify requirements and provide guidance to development team Present design options to customers Conduct product demos

Status Reporting:

Report status of tasks assigned Compliance to lab related reporting standards and process

Mentoring:

Mentor Lead I - Lab Management
Associate III - Lab Management
Associate II - Lab Management and Associate I - Lab Management on the team Set FAST goals and provide feedback for FAST goals of mentees

Skill Examples:

     Explain and communicate to the customers      Estimate time effort and resources required for task deliverables      Perform task in the customer or target lab environments      Work in a team environment      Good written and verbal communication abilities      Proactively ask for and offer help      Strong planning organizing and time management skills      Thorough understanding of the domain including work experience on Inventory Store / Lab handling audits (internal and external) Handling Shipments Surprise Audits ODC Movements Process Documentation and Vendor Management. Should be flexible in making challenges and tasks.

Knowledge Examples:

     Proficient in at least one inventory management tool      Thorough understanding of hardware including desktop handheld computers Mother Boards and barcode scanners      Knowledge of stock accounting program Microsoft Excel PowerPoint.      Knowledgeable regarding customs clearance

Additional Comments:

Role Proficiency: Act creatively to develop applications and select appropriate technical options optimizing application development maintenance and performance by employing design patterns and reusing proven solutions account for others' developmental activities Outcomes: Interpret the application/feature/component design to develop the same in accordance with specifications. Code debug test document and communicate product/component/feature development stages. Validate results with user representatives; integrates and commissions the overall solution Select appropriate technical options for development such as reusing improving or reconfiguration of existing components or creating own solutions Optimises efficiency cost and quality. Influence and improve customer satisfaction Set FAST goals for self/team; provide feedback to FAST goals of team members Measures of Outcomes: Adherence to engineering process and standards (coding standards) Adherence to project schedule / timelines Number of technical issues uncovered during the execution of the project Number of defects in the code Number of defects post delivery Number of non compliance issues On time completion of mandatory compliance trainings Outputs Expected: Code: Code as per design Follow coding standards templates and checklists Review code – for team and peers Documentation: Create/review templates checklists guidelines standards for design/process/development Create/review deliverable documents. Design documentation r and requirements test cases/results Configure: Define and govern configuration management plan Ensure compliance from the team Test: Review and create unit test cases scenarios and execution Review test plan created by testing team Provide clarifications to the testing team Domain relevance: Advise Software Developers on design and development of features and components with a deep understanding of the business problem being addressed for the client. Learn more about the customer domain identifying opportunities to provide valuable addition to customers Complete relevant domain certifications Manage Project: Manage delivery of modules and/or manage user stories Manage Defects: Perform defect RCA and mitigation Identify defect trends and take proactive measures to improve quality Estimate: Create and provide input for effort estimation for projects Manage knowledge: Consume and contribute to project related documents share point libraries and client universities Review the reusable documents created by the team Release: Execute and monitor release process Design: Contribute to creation of design (HLD LLD SAD)/architecture for Applications/Features/Business Components/Data Models Interface with Customer: Clarify requirements and provide guidance to development team Present design options to customers Conduct product demos Manage Team: Set FAST goals and provide feedback Understand aspirations of team members and provide guidance opportunities etc Ensure team is engaged in project Certifications: Take relevant domain/technology certification Skill Examples: Explain and communicate the design / development to the customer Perform and evaluate test results against product specifications Break down complex problems into logical components Develop user interfaces business software components Use data models Estimate time and effort required for developing / debugging features / components Perform and evaluate test in the customer or target environment Make quick decisions on technical/project related challenges Manage a Team mentor and handle people related issues in team Maintain high motivation levels and positive dynamics in the team. Interface with other teams designers and other parallel practices Set goals for self and team. Provide feedback to team members Create and articulate impactful technical presentations Follow high level of business etiquette in emails and other business communication Drive conference calls with customers addressing customer questions Proactively ask for and offer help Ability to work under pressure determine dependencies risks facilitate planning; handling multiple tasks. Build confidence with customers by meeting the deliverables on time with quality. Estimate time and effort resources required for developing / debugging features / components Make on appropriate utilization of Software / Hardware’s. Strong analytical and problem-solving abilities Knowledge Examples: