Lead Library Assistant **City of Dubuque** 1 Positions ID: 62180 Posted On 02/19/2025 **Job Overview** **Position Summary** GENERAL SUMMARY: Under the supervision of the Circulation Supervisor, assists in the supervision of all operations of the Circulation Activity and interprets library policy concerning the circulation of library materials, the collection of fines and fees and related work as required. **DISTINGUISHING FEATURES OF THE CLASS** : Work is performed with considerable independence within established standards and guidelines. **Job Duties** + Assists Circulation Supervisor in the planning, organizing and management of the work of the Circulation Activity; + Supervises and trains the Library Assistants assigned to the Circulation Activity; + Trains, schedules, and assists in the supervision and evaluation of Circulation Activity staff; + Coordinates patron registration in the library computer system, maintains computer records for patrons, (including contracting cities and Open Access) overdue items, fines, bills, loss of materials, suspension of borrowing privileges and supervision of the reserve system; + Prepares cash reports, and daily deposit slips as needed; + Keeps statistics and prepares monthly and quarterly reports as necessary; + Interprets library policies to staff and patrons; and, + Continually works to identify ways to increase awareness and access of library materials and services. **KNOWLEDGE, SKILLS AND ABILITIES:** + Library Service Delivery: Work will involve public service to patrons in person, by telephone or electronically; checking books in and out; registering patrons for library cards; patron orientation; answering the telephone; collecting fines and fees; operating the computerized library system; receiving and handling complaints/problems; notifying holders of overdue materials, and placing reserves. + Values and Mission: Knowledge of the mission, purpose and policies of the library; demonstrated ability to follow a management philosophy that is input oriented and values problem solving and the development of partnerships; a desire to be part of an organization that values service, people, integrity, responsibility, innovation and teamwork; + Interpersonal Relationships: knowledge of good customer service principles with an ability to deal pleasantly and effectively with both the public and library staff as well as establish and maintain effective working relationships with employees and the general public; ability to respond to customer inquiries in a courteous and professional manner. + Supervisory: Knowledge of supervisory principles; ability to plan, supervise and coordinate the activities of employees; + Office Equipment and Technology: Knowledge of the operation of a cash register and computer applications, particularly Microsoft Office Suite; skill in the use of word processing and spreadsheet software applications. + Monetary Transactions: Knowledge of cash handling procedures; + Effective Communication: Communication ability to communicate effectively, both orally and in writing; + Resourceful: Ability to exercise independent judgment and use resourcefulness and tact in solving problems; + Attention to Detail/Organization: Ability to maintain detailed records and files; + Oral and Written Comprehension: Ability to understand and carry out oral and written instructions; **Qualifications** MINIMUM QUALIFICATIONS: + At least two (2) years of customer service experience + Supervisory or lead work experience + Or any equivalent combination of experience and training which provides the essential knowledge, skills and abilities. PREFERRED QUALIFICATIONS: + Experience or coursework in the library science field **Supplemental Information** Physical Requirements: Procedures require the physical ability to bend, lift, and stoop, as well as the ability to lift and carry boxes or other objects weighing 25-30 lbs each or push carts weighing up to 50 pounds each Work Schedule: Employee may work variable hours including evenings and weekends. FLSA STATUS: Non-Exempt Primary Contact 214881 City of Dubuque Human Resources Department Human Resources Department, Human Resources Department 563-589-4125 Phone Phone Phone Fax humanresources@cityofdubuque.org Email True False True **Job Details** Categories Clerical/Office Administration Location Dubuque, IA Job Type Employee Full/Part Full Time Pay/Salary $23.09 - $30.20 Hourly Benefits Health Insurance Dental Insurance Life Insurance Retirement Plan Paid Vacation Paid Sick Leave PTO (Paid Time Off) Paid Holidays Tuition Reimbursement **Qualifications** Education High School/GED Experience 1-2 Years Company ID 931 Job REQ # \# Positions 1 Start Date 20250219 End Date 20250305 Featured Job 0 TH Ad 0 TH Comments **Similar Jobs** Assistant Chief Flight Instructor - Fixed-Wing University of Dubuque Assistant Director of Student Financial Planning University of Dubuque Aviation Dispatch Assistant University of Dubuque Assistant Football Coach University of Dubuque Graduate Assistant for Strength and Conditioning University of Dubuque Graduate Assistant for Women's Wrestling University of Dubuque Office Assistant - Accounts Payable / Receivables Sedona Staffing Services Office Manager / Lead Administrative Assistant. Express Employment Professionals TRAFFIC ASSISTANT Engineering Services and Products Company Office / Operations Assistant Express Employment Professionals **Share this Job** City of Dubuque **About the Company** Whether at City Hall or out on city streets, our employees serve our residents, businesses, and visitors every day. Join the City of Dubuque team to be part of a high-performance organization dedicated to the community and to delivering excellent municipal services. We are input-oriented, see problems as opportunities, search for creative solutions, and work as a team to accomplish goals and build partnerships. At the City of Dubuque, your work is meaningful and supports the community. The City of Dubuque values its employees and offers competitive salaries and benefits such as: + Health and Dental Insurance + 12 weeks of Paid Parental Leave + Paid Time Off and 11 Paid Holidays + Flexible Spending Accounts + Retirement Savings (IPERS) + Deferred Compensation Plan + Life and AD&D Insurance Coverage + Short-Term Disability + Employee Assistance Program + Tuition Reimbursement Program + Longevity Pay Starting After 6 Years of Service + Flexible Work Arrangements + Paid Time Volunteering With positions in over 30 departments and divisions, your perfect career fit is waiting for you at the City of Dubuque. Ready to join our team? Visit www.CityOfDubuque.org/Jobs .