At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to its employees by providing competitive rates and compensation, a comprehensive employee benefits programs, attractive working conditions, and the chance to build and explore a career opportunity by offering professional development.
Discover why Cooper University Health Care is the employer of choice in South Jersey.
Short Description
Under the direction of the manager of clinic operations, functions as a supervisor to clinical
staff capable of preparing evaluations and providing in put on performance and
administering evaluations. In addition, brings disciplinary items to the manager.
Provides medical assistant support to the providers if there is a staffing need.
At all times ensures a high level of customer service by providing patient confidentiality and
care in accordance with the Patient’s Bill of Rights.
All incumbents must have satisfactorily completed a Cooper IDX training program to include:
Registration, Scheduling, E-Commerce and FSC.
Annual eligibility certification required.
Serves as a mentor and role model and displays Cooper’s Core Values.
Ability to provide on-site training.
Excellent customer service skills; Strong interpersonal and communication skills to interact positively and effectively with patients, visitors and health care team members.
Knowledge of patient rights, aseptic/sterile technique and infection control best practices.
Excellent written communication skills, computer literate, typing skills, comfortablewith Microsoft Office software.
Must have reliable transportation and must be available to travel to all of the various clinical locations to meet business needs as determined by management.
Experience Required
Minimum of 1-2 years’ experience in clinical operations in a fast-paced physician’s practice or clinical site within the Cooper University Healthcare System that included rooming and triaging patients.
Scheduling, registering and working on an electronic health record with knowledge of front desk
Minimum of 1year of experience working with IDX and Epic required.
Education Requirements
High School Diploma or Equivalent required.
License/Certification Requirements
Graduate of a post-secondary medical assisting education program accredited by NJAC(13:35-6.4) approved certifying body AND current certification from a recognized certifying board approved by NJ Board of Medical Examiners. A complete and current listing is available in the Human Resource Department.
Current BLS/CPR certification through the American Heart Association.