**Job Type:** Regular **Time Type:** Full time **Work Shift:** Day (United States of America) **FLSA Status:** Non-Exempt **When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.** The Lead will work with the Manager of Medical Records to provide support and assistance related to all aspects surrounding the operations of the Medical Records department. This position will act as an additional resource for the employees of the department. Duties include, but not limited to oversight of Medical Record release of information, all order work queues and Retarus sorting, directing, and collating all pertinent information. Responsible for the accuracy, completeness and confidentiality involved in the medical records process. Ensures that all healthcare information processes and practices comply with all HIPAA and federal regulations. **Job Description:** **Essential Duties & Responsibilities including but not limited to:** + Work closely with the Manager of Medical Records to secure the optimal process flow. + Act as a resource to the employees of the department to assure processes are understood and successful + Maintains and tracks all medical records work queues + Researches outstanding orders by contacting the Provider offices + Uploads data pertaining to the patient into the EPIC chart + Has knowledge of the Release of Information (ROI) process + Assists QI department with gathering the necessary documents for ADR’s etc. + Interacts with other departments within the agency to resolve any order issues in a timely manner + Processes parking permits for clinical staff + Processes payroll as well as a resource for payroll questions + Perform all other duties as needed or directed to meet the departments needs **Organizational Requirements:** + Maintain strict adherence to the BILH at Home Confidentiality policy. + Incorporate BILH at Home Standards of Behavior and Guiding Principles into daily activities. + Comply with all BILH at Home Policies. + Comply with behavioral expectations of the BILH at Home Division. + Maintain courteous and effective interactions with colleagues and patients. + Demonstrate an understanding of the job description, performance expectations, and competency assessment. + Demonstrate a commitment toward meeting and exceeding the needs of our customers and consistently adheres to Customer Service standards. + Participate in departmental and/or interdepartmental quality improvement activities. + Participate in and successfully completes Mandatory Education. + Perform all other duties as needed or directed to meet the needs of the department **Minimum Qualifications:** Education: High School Diploma Experience: Home Health MR experience Skills, Knowledge & Abilities: Knowledge of Epic EMR ● Ability to pay close attention to detail and accuracy ● Ability to work independently ● Ability to multi-task and prioritize ● Strong problem solving skills ● Good communication and interpersonal skills **As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment. Learn more (https://www.bilh.org/newsroom/bilh-to-require-covid-19-influenza-vaccines-for-all-clinicians-staff-by-oct-31) about this requirement.** **More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.** **Equal Opportunity** **Employer/Veterans/Disabled**