Responsibilities Lead Mental Health Technician POSITION SUMMARY The Lead Mental Health Technician is responsible for direct supervision and oversight of the Mental Health Technicians and Team Leads, primarily on the residential unit. Responsibilities include orientation and onboarding of new Mental Health Technicians, ongoing education and competency, monitoring job performance, and coaching, counseling and recommendation of corrective action. The Lead Mental Health Technician must have good communication skills and have a demonstrated history of positive leadership. POSITION SPECIFIC RESPONSBILITIES Leadership Provide direction, education and in-service to other employees regarding therapeutic Management of therapeutic space, supplies, and equipment including cleanliness, orderliness and safe conditions. Provide quality customer service when interacting with patients/families and hospital staff Create a positive environment by managing unpredictable situations through problem-solving. Assume responsibility for Mental Health Technicians during the assigned shifts. Supervise all activities of the Mental Health Technicians on the assigned shifts. Serve as liaison between Mental Health Technicians and facility management. Assist in evaluation of Mental Health Technicians as directed. Serve as liaison between Mental Health Technicians and House Supervisor/Charge Nurse. Participate in orientation/on-boarding new Mental Health Technicians. Implements established procedures for reallocation of staff to meet daily needs. Projects staffing needs for each shift based on acuity and special patient needs Consults with management when adjustments in staffing numbers or mix is indicated. Assists with hiring and recommendation of corrective action up to and including termination for Mental Health Technicians. Covers on unit as needed to maintain staffing ratios. Covers for acute MHT Supervisors when needed Demonstrate responsibilities for observation and application of sound therapeutic practices for decision making. Consistently assess the needs of the milieu, including staff and patients, and identify proactive interventions to ensure a safe and therapeutic milieu. Assess training needs of departmental staff and collaborate with Program Director and Training Coordinator to ensure staff training needs are met. Therapeutic Intervention Maintain awareness of individualized crisis plans and ensure consistent implementation of those plans. Ensure that appropriate crisis intervention techniques are consistently utilized Collaborates with treatment team and attends weekly treatment team meeting as required Milieu Management Understand the role of patient observation and ensure that patients are continuously monitored for safety. Understand treatment needs of the special populations served Understand the age differences and the corresponding developmental needs. Ensure consistent adherence to the program schedule; provide input regarding program needs Establish, maintain, and role model professional therapeutic relationships Understand and apply de-escalation techniques and manage patients utilizing the least restrictive techniques. Monitor and maintain patient safety by ensuring consistent adherence to policy and procedure, including but not limited to body searches, room searches, transitioning between activities, active patient observation. Qualifications QUALIFICATIONS Education: High School Diploma Experience: Minimum 5 years’ experience in milieu management; experience working with specialized populations such as victims of human trafficking, LGBTQ+ youth, complex trauma, and substance abuse; Skills/Knowledge: Knowledge of psychiatric patient care techniques, knowledge and understanding of mental illness Licensure: Must maintain a valid driver's license. EEO Statement All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. We believe that diversity and inclusion among our teammates is critical to our success. Avoid and Report Recruitment Scams At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. 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