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About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

About Salesforce
We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

What you’ll do:

Design and deliver scalable generative AI services that can be integrated with many applications, thousands of tenants, and run at scale in production.

Drive system efficiencies through automation, including capacity planning, configuration management, performance tuning, monitoring and root cause analysis.

Participate in periodic on-call rotations and be available for critical issues.

Partner with Product Managers, Application Architects, Data Scientists, and Deep Learning Researchers to understand customer requirements, design prototypes, and bring innovative technologies to production

Required Skills:

8+ years of industry experience of ML engineering in building AI system and/or services.

Experience with LLMs and prompt engineering

Strong experience building and applying machine learning models for business applications

Strong experience programming in Java/Python, and using machine learning frameworks such as TensorFlow or PyTorch

Proven ability to implement, operate, and deliver results via innovation at large scale

Experience with distributed, scalable systems and modern data storage, messaging and processing frameworks, including Kafka, Spark, Docker, Hadoop, etc.

Good working knowledge of Deep Learning and Machine Learning algorithms. In the very least, you have a strong interest in this domain, as exemplified by coursework you've taken and personal projects you developed.

Grit, drive and a strong feeling of ownership coupled with collaboration and leadership.

Preferred Skills:

Experience in developing Generative AI system at Scale with complex business use cases and big amount of unstructured data.

Solid Machine Learning Engineering background and familiarity with state-of-the-art generative AI techniques especially for NLP.

Expertise with applying LLMs, prompt design, and fine-tuning methods.

Strong background in ML approaches and techniques, ranging from Artificial Neural Networks to Bayesian methods

Experience with conversational AI.

Fantastic problem solver; ability to solve problems that the world has not solved before.

Excellent written and spoken communication skills.

Demonstrated track record of cultivating strong working relationships and driving collaboration across multiple technical and business teams.

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Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.