Job Location: Hybrid- São Paulo; Fluency in English required

We are building out a brand-new team in our São Paulo office to support our Platform Infrastructure Engineering team and enhance the FactSet tools used by our development teams and clients. As a Lead Network Engineer, you will create impactful solutions (Unix, Windows, Networking, and/or Security) ensuring the reliability and performance of FactSet’s applications.

Job Responsibilities:

Act as a knowledgeable resource for FactSet’s clients, vendors and internal leaders.Project manage business and network team initiatives.Configure Cisco / Arista Routers / Switches / F5 Load Balancers / Cloud Networking Services to provide solutions that successfully integrate into our clients, vendors and FactSet’s own internal networks.Build and maintain positive working relationships with clients and stakeholders.Provide expert support during network issues and troubleshoot across all network layers.Research, design and implement new connections to market data providers and other third parties.Optimize processes using templates, automation, and workflow systems.Lead and mentor team members, supporting them in achieving their career and project goals.Participate in shift rotation for Saturday & Sunday on-call coverage.

Minimum Requirements:

BS degree in an engineering discipline or equivalent.8-12 years of relevant experience.Fluency in English, both written and verbal.Comprehensive understanding of routing protocols, TCP/IP, Multicast, DNS, LAN switching, and Wireshark.Experience with BGP, EIGRP, router/switch architectures, and protocols like HTTP/HTTPS/DNS/DHCP/SNMP/SMTP.Experience in network design and implementation, particularly in financial or large enterprise networks.

Critical Skills:

Familiarity with cloud technologies (AWS, Azure) and network automation tools (Python, Ansible).Knowledge of network operating systems (IOS, JunOS, Linux) and modern data center architectures.Strong troubleshooting skills, communication, and collaboration skills.Ability to manage multiple projects and prioritize tasks efficiently.Relevant certifications (Cisco or other vendors) and eagerness to learn new technologies