Summary This position is in the Transportation Operations Center (TOC), Office of Intelligence, Security, and Emergency Response (S-60), Office of the Secretary (OST), U.S. Department of Transportation (USDOT). The employee serves as the TOC Team Leader for Operations (Operations Officer) and leads the TOC watch personnel in monitoring the National Transportation System, and reporting incidents, accidents, or threats to the system’s integrity. Responsibilities As a Lead Operations Specialist, you will: Lead all TOC watch teams in the performance of their watch-standing activities including monitoring the status of the National Transportation System, reporting incidents, accidents or threats to the system’s integrity and evaluating the potential impacts these events may have on the transportation infrastructure that could lead to critical events and crisis/emergency situations. Articulate and communicate to the watch teams all assignments, projects, problems to be solved, actionable events, deadlines and time frame for completion. Establishes training benchmarks and measurable performance standards in coordination with Associate Director and Deputy Associate Director to evaluate TOC watch standers’ competency with processes, procedures and systems. Serve as coach, facilitator and/or negotiator in coordinating watch standing team initiatives and in consensus building activities among team members. Lead TOC watch teams in assessing strengths and weaknesses and provides leadership to the teams in exploring alternatives and determining what improvements to watch standing can be made. Conduct research, learn and apply a wide-range of qualitative and quantitative methods to identify assess, analyze, and improve watch-standing effectiveness, efficiency, and work products. The ideal candidate should have a proven record of identifying and implementing processes to improve preparedness and situational awareness during emergencies. An individual who consistently manages and maximizes personnel potential through delegation, coaching, empowerment, and accountability. The candidate must be capable of adapting quickly to complexities and challenges and possess sound judgment and willingness to make decisions during stressful environments. The ideal candidate has experience assisting the Associate Director and Deputy Associate Director with the oversight of all information products produced in a 24/7 environment, to include managing operating procedures and schedules. Requirements Conditions of Employment You must be a U.S.Citizen and eligible for consideration. You must meet specialized experience to qualify. Required documents must be submitted by the closing date. Submit application and resume online by 11:59 PM EST on the closing date. CONDITIONS OF EMPLOYMENT: SELECTIVE SERVICE: Males born after 12/31/1959 must be registered for the Selective Service. GOVERNMENT TRAVEL CARD: This position involves travel. A government contractor-issued travel card will be issued and must be retained for official business only. TELEWORK ELIGIBILITY: This position may be eligible for occasional and/or regularly scheduled telework. The number of telework days approved will be determined by your immediate supervisor or manager following the agency’s telework policy and guidance. If participating in the telework program, you will be required to sign a telework agreement detailing agency telework policy requirements, working conditions, and expectations for the position. PCS/RELOCATION/RECRUITMENT: Permanent Change of Station (PCS), Relocation, and Recruitment Incentive authorization varies by position/selection and a service agreement may be required. PROBATIONARY PERIOD: You must complete a one-year probationary period (unless already completed). TIME-IN-GRADE: Federal applicants must have served 52 weeks at the next lower grade in the competitive or excepted service in the executive branch to satisfy time-in-grade restrictions contained in 5 CFR 300, Subpart F. DEU REQUIREMENTS: Applicants selected under delegated examining procedures may be required to successfully complete a one-year probationary period (unless already completed). Qualifications To meet the minimum qualifications for this position, you must meet the specialized experience qualifications for the grade at which you are requesting consideration. To qualify for the Grade 13, you must have at least one year of experience equal or equivalent to the GS-12, it must include: Experience in leading teams in an emergency operation center responsible for responding to incidents of national significance and/or transportation related incidents. To qualify for the Grade 14, you must have at least one year of experience equal or equivalent to the GS-13, it must include: Experience in establishing training benchmarks and measurable performance standards in coordination with senior leadership to evaluate competency with processes, procedures, and systems. KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas: Organizational Awareness - Knows the organization's mission and functions, and how its social, political, and technological systems work and operates effectively within them; this includes the programs, policies, procedures, rules, and regulations of the organization. Teaching Others - Helps others learn through formal or informal methods; identifies training needs; provides constructive feedback; coaches others on how to perform tasks; acts as a mentor. Decision Making - Makes sound, well-informed, and objective decisions; perceives the impact and implications of decisions; commits to action, even in uncertain situations, to accomplish organizational goals; causes change. For all types of consideration, experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. For additional information about applying to Federal positions, please click on the following link: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-policies/#url=e4 All applicants must meet all qualification requirements by the closing date of this announcement. Education Additional Information The Fair Chance to Compete for Jobs Act prohibits the Department of Transportation and its Operating Administrations from requesting an applicant's criminal history record before that individual receives a conditional offer of employment. In accordance with 5 U.S. Code § 9202(c) and 5 C.F.R § 920.201 certain positions are exempt from the provisions of the Fair Chance to Compete Act. Applicants who believe they have been subjected to a violation of the Fair Chance to Compete for Jobs Act, may submit a written complaint to the Department of Transportation by email at, FairChanceAct@dot.gov. To learn more, please visit our page at: The Fair Chance to Compete Act | US Department of Transportation This announcement may be used to fill additional positions if similar vacancies occur within 90 days of the issue date of the referral certificate.