Join the worldwide leader in playing cards and in “play” solutions. Play is what keeps us going, and it always has been our greatest motivation. That's why we live different, play different. We are seeking a highly skilled Lead Product Engineer to join our assembly team and provide customer support for our electronic casino gaming devices. This is a position based in the US, but with impact on our gaming channel across the globe. This colleague will be the face of a critical technical product for us, leading all aspects of product improvement, manufacturing and sourcing, deployment, customer training, troubleshooting, service and quality testing. As the Lead Product Engineer, you will work closely with cross-functional teams to ensure that products meet customer needs and are delivered on time and within budget. Your contributions will be critical to the success of our company. What you'll do as a Lead Product Engineer: + Product Development - Responsible for identifying, scoping and implementing new product features and technical processes supporting our electronic casino dealing shoe and gaming equipment. Oversees multi-disciplinary engineering functions across team members, international colleagues, and external vendors + Operations Management – Ensures necessary product and component inventory is stocked to support day-to-day business functions + Manages vendors to control lead times, cost and quality for parts, firmware, design services, tooling and certifications + Ensures equipment is certified according to casino gaming jurisdiction requirements + Maintains the manufacturing cell: certifications, production schedule and a safe clean environment + Proactively maintains product design and drawing files + Gathers forecast data from global sales team and creates a build and deployment plan + Leads the product assembly team in testing (hardware and firmware) and providing technical troubleshooting during development + Customer service and Support - Leads training for new customer deployments and prepares associated training materials and documentation + Implements product support plans to provide maintenance and service at customer sites and training for international staff + Reports out on insights from the team’s customer visits, makes recommendations and implements any follow up actions + Communicates with sales partners and customers while resolving product quality issues We’re looking for a Lead Product Engineer with: + Bachelor's degree in engineering or related field + 3+ years of experience in product engineering; either in development or testing/qualification of mechanical/electromechanical products + Strong project management skills + Understanding mechanical and basic electromechanical components. + Ability to do basic CAD design + Experience with product testing and validation + Experience with Six Sigma or Lean Manufacturing methodologies + Experience writing and implementing technical process control documentation + Working knowledge of PCBs and manufacturing/assembly principles is a plus + Excellent communication and interpersonal skills + Ability to work effectively in a team environment Physical Demands: The physical demands described here are representative of those to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. + Frequent use of computer + Must be able to lift to 35 pounds, walk up and down steps and sit for prolonged periods of time (6 - 8 hours a day) + Ability to travel and navigate a casino environment Apply today and discover the magic of making a difference at Cartamundi! Cartamundi does not discriminate based on race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities. This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. For more information on E-Verify, or if you believe that your employer has violated its E-Verify responsibilities, please contact DHS dhs.gov/e-verify (file:///C%3A/Users/stacy.schneider/AppData/Local/Microsoft/Windows/INetCache/Content.Outlook/HBC6LV7Y/dhs.gov/e-verify) . Candidates must be 18 years old to work for Cartamundi. No agencies please. No sponsorship available. About Cartamundi: At Cartamundi, we're all united by our common belief that world is better with play. Play is what keeps us going, and it always has been our greatest motivation. That's why we live different and play different. To us, it is not just an activity. It is a guiding mindset that reminds us to have fun, to be fair, to connect with people – across cultures and generations – and to embrace shared experiences. We are a worldwide leader in playing cards and in “play” solutions. Our owned brand portfolio includes a suite of heritage brands which go back as far as 1848, including global brands like Bicycle®, HRO®, Bee®, Copag®, Shuffle® and many locally loved brands. These brands combine craftsmanship with innovation as the basis for their continued relevance and positive contribution to the local communities that love and use these brands. At Cartamundi, we have significant expertise in printing; our presses have been running since 1765. Today, our company has become the largest playing cards and board game manufacturer in the world and the trusted partner of leading toy companies. We make well-known brands such as Monopoly®, Uno®, Magic: The Gathering®, Guess Who ®, Pokémon®, Trivial Pursuit® every day. As we look into the future and how entertainment evolves, we are bringing the digital world to the physical world and vice versa. We have a dedicated team of experts that is looking into future technologies, products, applications that can get our consumers and communities to truly live different and play different. We are still a family-owned company with headquarters in Belgium and have a global network of 16 manufacturing facilities, 6 design centers, 1 digital studio and 1 global R&D center.