About the Team The Trust & Safety team builds innovative technology that safeguards the integrity of the DoorDash platform, ensuring it remains the safest and most reliable platform for our customers, merchants, and Dashers. As DoorDash continues to grow, our team plays a key role in setting the standard for trust and safety, not just within our marketplace, but across the industry. About the Role We are setting the standard for trust and safety in the marketplace. As a Product Lead on the Trust & Safety team at DoorDash, you will lead the development of both front-end user experiences and back-end data systems, leveraging AI and ML technologies to protect and enhance the safety of our users. You’ll ensure that DoorDash delivers a seamless and secure experience for customers, merchants, and Dashers while complying with the regulatory landscape across the U.S. and international markets we operate in. In this role, you'll identify high-impact opportunities to elevate our trust and safety features, using data insights, user research, and design thinking. You will come up with the product vision, strategy, and roadmap, and work closely with a dedicated team of engineers, data scientists, operators, and designers to push the boundaries of the user experience and turn your vision into a reality for the DoorDash platform. You’re excited about this opportunity because you will… + Directly influence the trust and safety of our platform, ensuring that customers, merchants, and dashers can confidently engage with DoorDash. + Join a rapidly growing organization where your ideas can drive innovative trust and safety solutions and shape our trust and safety strategy from the ground up. + Collaborate with teams across the DoorDash ecosystem giving you a holistic view of the business. We’re excited about you because… + You have 5+ years of Product Management Industry Experience + You have 5+ years of Trust and Safety Experience + You have proven abilities in driving product strategy, vision, and roadmap alignment + You’re an execution power-house + You have experience presenting business reviews to senior executives + You have empathy for the users you build for + You are passionate about DoorDash and the problems we are solving for Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound (https://getcovey.com/product/covey-scout-inbound) from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound (https://getcovey.com/product/covey-scout-inbound) again on June 29, 2024. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey (https://getcovey.com/nyc-local-law-144) Compensation The successful candidate's starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information. DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package for all regular employees that includes a 401(k) plan with an employer match, paid time off, paid parental leave, wellness benefits, and several paid holidays. Paid sick leave in compliance with applicable laws (i.e. Colorado Healthy Families and Workplaces Act). Additionally, for full-time employees, DoorDash offers medical, dental, and vision benefits, disability and basic life insurance, family-forming assistance, a commuter benefit match, and a mental health program, among others. To learn more about our benefits, visit our careers page here (https://careers.doordash.com/) . The base pay for this position ranges from our lowest geographical market up to our highest geographical market within the United States. $159,800 — $235,000 USD About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination : In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection.