Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel. 

Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a more connected and seamless ecosystem as we power mobile apps, online travel sites, airline and hotel reservation networks, travel agent terminals, and scores of other solutions.

Simply put, we connect people with moments that matter.

Team Description

Sabre is looking for a Lead Product Manager for Structured Fare Rules and Offer Servicing, who will be responsible for overseeing the development and execution of product strategies for both Structured Fare Rules and Offer Servicing. This role requires a deep understanding of fare rules, offer management, and product management both from technical and business aspects. You will work closely with cross-functional teams, including engineering, product marketing, sales, and customer support, to ensure the successful delivery and adoption of these products.

The role possesses a unique blend of business and technical skills, a big-picture vision, and the drive to make that vision a reality.

Role and Responsibilities:

Drive product vision & strategy, business requirements documentation and analysisEnsure alignment to technology strategy throughout product life cycleManage the product profit & loss (P&L)Manage product area’s investment decisions, scope, roadmap, prioritiesUnderstand/monitor product's competitive and market landscapeConduct/attend visits, customer touch-bases, focus groups, conferencesSupport sales engineering and commercial/delivery/care teamsEngage with key stakeholders, including customers, partners, and internal teams, to gather feedback and requirementsBe the product's subject-matter expert (SME) for respected productsOwn, write and define scope of features (FEAs)Prioritize the backlog (product enhancements), define acceptance criteria Represent the product in scrum ceremonies and provide guidance to the teamAnalyze, triage and troubleshoot maintenance issuesConduct demos (internal or external, as needed)

Qualifications and Education Requirements:

Education:Bachelor's/Master’s degree in Business, Computer Science, Engineering, or a related field. MBA or advanced degree preferred.

Experience:7+ years of experience in product management, with a focus on fare rules, offer management, Airline technology or related travel technologies.Proven track record of managing complex product portfolios and leading cross-functional teams.Experience in the travel industry or related sectors is highly desirable.Experience with Full-Service Carriers, Low-Cost Carriers or Travel Agencies.Knowledge of emerging trends in travel retailing and e-commerce (such as AI/ML, dynamic offers, etc.).Experience in API design is a plus.

Skills:Strong analytical and problem-solving skills.Excellent communication and presentation skills.Ability to work effectively in a fast-paced, dynamic environment.Proficiency in product management tools and methodologies (e.g., Agile, Scrum).Ownership mindset of individual and team objectives; with both tactical and strategic thinking to ensure measurable results.Ability to work independently and resolve professional, technical or operational project challenges in a creative, methodical manner.Business and technology-oriented, with a strong product and functional backgroundComfortable working in a team-oriented, highly collaborative virtual environment that is geographically distributed.Ability to successfully navigate in a multi-stakeholder environment where there are often competing priorities, goals and challenges across our diverse set of internal and external customers and partners.Excellent self-organization skills, with the ability to manage and prioritize several projects in parallel, technical or operational project challenges in a creative, methodical manner.Must have excellent written and verbal English communications skills, and be a strong public speaker comfortable presenting or demonstrating technology in front of large groups at all levels of an organization.Proficient in Microsoft Office use for presentations and written communication.Experience with software development process with Java, C++, SQL is a plus

Required Skills

ServiceNow experience with core ServiceNow ITSM & ITOM modules, Notify/On-call Scheduling, Release Management, HR Service Management, GRC Policy and Compliance Management, Reporting/Performance AnalyticsPreferred SkillsITIL or Six Sigma process improvement experienceMicrosoft Excel and PowerPointScripting and/or workflowsCertificationsServiceNow AdministrationITIL Foundations

Work arrangements

Hybrid working mode; 3 chosen days from the office in a week

Flexible working hours: maintain your work-life balance by adjusting your working hours to your needs 

Paid time off 

Year-End-Break: enjoy additional fully paid days off during the last week of the year 

Paid parental leave: Take up to 12 weeks off with pay after birth or adoption of a child. Sabre Global Paid Parental Leave runs concurrently with local leave policies. 

Paid volunteer time: take up to 4 days annually to give your time to a charitable organization of your choice 

Your money 

My Benefit platform/Multisport card: enjoy the benefit cafeteria system and use popular sport card 

Tax deduction: take the opportunity to claim deductible costs, reducing your income tax 

Employee Capital Plans: profit from long-term saving scheme co-financed by Sabre and the State Treasury 

Baby Bonus: benefit from one-time allowance on childbirth or adoption  

Say Thanks program: collect points on recognition program and transfer them to wide variety of gifts and services 

Health and wellness 

Luxmed VIP medical coverage: take care of yourself and your family with the extensive medical package with a broad range of additional services 

Foreign travel insurance: feel safe going abroad with free Allianz insurance offered as part of our Lux Med package 

Employee Assistance Program: find help in free, confidential program with a certified counselor 

Mindfulness & meditation apps: take care of your mental and physical health with free access to Headspace, Burn Along, Sanvello which will help you manage stress, exercise, sleep and more 

Life insurance: sign up for free, high coverage life insurance program 

Career development 

English & Polish lessons: improve your language skills during lessons led by native speakers 

Professional development: enjoy access to Udemy learning platform as well as join Sabre live learning sessions 

Certification and tuition reimbursement 

Our Communities: join one of our team member groups focused on sharing knowledge and best practices (Google Developers Group, Innovation Lab Community, Women in Technology, SOLVE!T and many more) 

And more 

Car and bike parking

Fun & Relax zone in modern office: enjoy electronic tables to work, foosball, ping pong, pool table, swings, massage chairs and terraces to admire a panoramic view of Kraków. We have parents’ rooms as well 

No dress code 

Innovation Lab: access Augmented Reality & Virtual Reality equipment, Robot construction kit, 3D printers and many more 

Attractive Referral Bonus: earn $2500 USD for every hired referral 

We will give careful consideration to your application and review your details against the position criteria. You will receive separate notification as we progress your application.

Please note that only candidates who meet the minimum requirements will proceed in the selection process.

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