**About the Role** Uber Eats Merchant team is looking for a rockstar PM for the Merchant Observability team. This team is responsible for monitoring merchants' performance in on the Eats marketplace and help them maximize their Total Addressable Market. This team will own the Observability platform and other internal tools to monitor merchant performance and create workflows to help merchants and business teams pre-empt and diagnose problems. This is a global role spanning the 25+ countries that Uber Eats operates in. **\-\-\-\- What the Candidate Will Do ----** This role is for the Lead Product Manager of the Merchant Observability team monitoring merchants' performance in on the Eats marketplace and help them maximize their Total Addressable Market. This team will own the Observability platform and other internal tools to monitor merchant performance and create workflows to help merchants and business teams pre-empt and diagnose problems. - Internalize and deeply understand Uber's mission and strategies, and use these to define and distill the mission and objectives for your specific teams - Understand the needs of our merchants, consumers, and the business to define the vision, strategy, and roadmap - Collaborate with market-facing and engineering teams to address business needs with bar-raising product features. - Monitor and measure launched products and feed insights into the product development process. - Communicate product plans, benefits, and results to a broad spectrum of audiences, from internal users to leadership teams - Work closely with engineering, ML, design, data science, and lines of businesses to figure out features to build next - Ensure synchronization with other teams across the Merchant portfolio - Support leadership and stakeholders with strategic inputs on product enhancements and contribute to cross-team initiatives **\-\-\-\- Basic Qualifications ----** - 7+ years of product management experience delivering highly successful and innovative products with your fingerprints all over them - Empathy: For your cross-functional team, for your stakeholders and their goals, and most importantly, for the merchants, you create these experiences for - Ability to structure thinking to translate complex problems into simplified next steps - Never-ending ability to grow & learn and adapt your thinking to a fast-paced environment - Grittiness: You never hesitate to roll up your sleeves and tackle something hands-on - Tech Savviness: Ability to understand & translate sophisticated technical concepts across cross-functional teams and to simplify key takeaways for executives - Understanding of UX best practices: Proven ability to deliver top-class end-customer experiences - Excellent written and verbal communication skills - Strong analytical and quantitative skills with the ability to use data and metrics to justify requirements and features and drive the management of product - Great attention to detail \-\-\-\- Preferred Qualifications ---- - Experience in building merchant/marketplace/B2B products - Knowledge of reporting, data or platform products is a plus - Prior experience in managing internal tooling products in organizations We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together. Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role. \*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to [accommodations@uber.com](mailto:accommodations@uber.com).