Rise is an award-winning, full-service Media Agency of Record that is backed by data and powered by people. We create omnichannel experiences using our proprietary tech stack and advanced analytics capabilities to help solve the unique struggles brands face today. This approach, with transparency at its core, specializes in omnichannel media, commerce and retail media, advanced in-home media, as well as content and creator marketing. We offer "Risers" the opportunity to work in an ever-evolving industry that will foster learning and development, provide an innovative work environment with diverse projects and clients, career advancement paths a collaborative team environment, corporate social responsibility initiatives, an inclusive and diverse culture, plus association with a reputable media agency. We're looking for talent like you who can continue to elevate our work and culture. Our Client Technology team is looking for a Lead Product Specialist to help oversee multiple software platforms. This person will be responsible for implementation and support of the platforms as well as guide their development. This position will report to a Product Manager, serve as a resource for other product specialists and manage the team when necessary. Organizational and communication skills are essential to success in this role, which will coordinate frequently with other teams at Quad and interact with Quad’s customers regularly. Some travel will be required. Responsibilities will include: + Coordinating with Client Technology team’s solutions architects on the direction and strategy for software platforms + Collecting and analyzing feedback from customers and other team members to shape roadmap and features + Defining requirements and setting priorities for development teams, including participation in Agile ceremonies + Working with developers to ensure that deadlines are met and quality is excellent + Assisting with the discovery process at Quad customers + Writing statements of work and reviewing contracts + Providing documentation for software platforms + Implementing software platforms with customers + Supporting platforms after implementation + Coordinating with other Quad teams who serve the same customers + Helping the product manager implement the team’s goals + Assisting other product specialists as appropriate + Managing other product specialists when necessary Requirements + Bachelor’s degree or equivalent experience + Minimum of 5 years of experience in management, operational leadership, product management or project management + Strong project management skills and business acumen. + Strong oral, written, and presentation skills + Background in software development preferred + Experience in Agile methodologies and frameworks preferred + Proficiency with Microsoft Excel, Microsoft SQL and Adobe Creative Suite preferred Rise and Quad are proud to be an equal opportunity employers and value diversity. We are committed to creating a place of belonging — a space where employees do not need to sacrifice who they are to exist and grow in our workplace. Rise and Quad do not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws. Rise and Quad also prohibit harassment of applicants and employees based on any of these protected categories.