What makes DHL great? Our People! We know each employee’s individual contributions make us the #1 Delivery and Logistics Company in the world.

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Distinguished as No. 1 World’s Best Workplace™ by Great Place to Work and Fortune Magazine

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DHL is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our culture is about personal commitment – to our business, to each other and to our global communities. DHL is dedicated to being a great place to work. In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives.

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Start YOUR career with DHL today…

DHL has immediate career opportunities available for a Lead QualificationRepresentativein our Tempe, Arizona office. This role will qualify leads by telephone and refer to the appropriate sales team.They will perform this by making outbound calls to or accepting inbound calls from prospective clients to determine the customer’s needs, estimated shipment volume, revenue potential, and answer customer questions regarding DHL services.

Key Responsibilities:

\n\nCompletes telephone calls to establish and qualify leads and prospects for the sales force\nHandles incoming customer calls with the intent of extending contact to sell new or additional products and/or services and to provide customer satisfaction and retention\nHandles inquiries generated by advertising\nRecords customer information and maintains data records in appropriate tool\nEnsures information is recorded timely, accurately and in a clear understandable manner\nCoordinates work activities to achieve the volume expected to meet operational requirements\nCultivating new qualified leads through both cold and warm calls (outbound/inbound)\n\n

Skills & Qualifications:

\n\nHigh School diploma or GED Required\n\nAssociate's Degree or some college preferred \n\n\nExcellent oral communication skill\nInbound and outbound calling experience a plus\nStrong PC skills and a working knowledge of MS Office and CRM\nStrong ability to actively listen and determine customer's needs\nHighly motivated, competitive, self-starter\nBilingual (Spanish) a plus\n\n

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Employee Benefits & Incentives

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DHL benefits and incentive offerings are designed to reflect a substantial experience for both employees and their dependents during their career and life journey. The specifics will vary, but wherever you join and in whatever role, you'll find our benefits and rewards are among the best in the industry They include:

\n\n$23.50/hour + ability to make monthly commission\nBonus/Incentive Programs\nRetirement Savings – 401K with company match\nmyShares - Voluntary plan to buy discounted company shares\nMedical, Dental, Vision, well-being programs\nTuition Reimbursement\nGenerous Paid Time Off – Starting at 4 Weeks\nPaid Leave\nEmployee Discount Program\nEmployee Assistance & Work Life Program\nOutstanding training opportunities\n\n

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DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. The EEO is the Law poster is available here:https://www.eeoc.gov/employers/eeo-law-poster

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We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.