Fresno, CA
37 days ago
Lead Quality Assurance

POSITION SUMMARY:

Person in this position will be responsible for developing and implementing an internal audit process for all California programs to ensure ongoing compliance and quality control. Additionally, they will be mentoring the QA team, developing, and implementing comprehensive QA strategies, and ensure the highest quality standards are met across all projects. Essential Job Functions include those listed below.

ESSENTIAL JOB FUNCTIONS:

Train, mentor, and guide the QA team, ensuring they have clear objectives and the necessary resources to perform their tasks effectively. Develop and implement an internal audit process to ensure ongoing compliance and quality control. Develop and implement comprehensive QA strategies and testing methodologies aligned with project requirements and organizational goals. Oversee the audits of all active participant files to ensure all files are complete according to WestCare guidelines. Continuously assess and improve QA processes to enhance efficiency, effectiveness, and adherence to best practices and standards. Attend staff meetings, training and in-service as assigned by supervisor and/or as required by the agency. Monitor the systems, procedures, and standards of the programs, informing the appropriate party when deviations occur. Develop concise and timely reports, as necessary. Ensure acquisition of necessary and accurate documentation prior to entering information into the data system. Must Embrace and embody the mission, vision, guiding principles, clinical vision, and goals of WestCare Foundation; and Perform all other duties as assigned.
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