Our work matters. We help people get the medicine they need to feel better and live well.  We do not lose sight of that. It fuels our passion and drives every decision we make.

Job Posting Title

Lead Quality Technician - Orlando, FL (onsite)Job Description

Serves as a member of the Specialty Pharmacy Team. Supports the Manufacturer Relations and Contracting team in audit and monitoring of certain contracted specialty drugs. Coordinates projects resulting in continuous quality improvement and process improvement. Supports the maintenance of a strong quality program, measured processes including URAC, NCQA, and/or HEDIS (where applicable) and reported outcomes.

Responsibilities

Coordinates assigned quality and process improvement activities which may include accreditation support, process improvement projects, quality studies, CQI (continuous quality improvement) process training for staff, monitoring required employee training completion and adherence, Pharma contract program coordination, tracking and reporting of adverse events in a timely fashion, and monitoring of performance guarantees.Conducts quality control reviews and external/internal audits for contracted Pharma drugs.Quarterly audits a minimum of 2% of patient communications, no less than 20 patient calls for J&J Pharma drugs dispensed at the pharmacy

Summarizes findings and prepares reports to external clients on findings.

Works with Manufacturer Relations & Contracting Team for preparation and ongoing requirements for Pharma contract compliance.

Works independently and high degree of organization required.

Knowledge of healthcare quality improvement processes, accreditation standards, and HEDIS/performance measurement.

Attention to detail and ability to work efficiently to meet deadlines and timelines.

Expertise in data management, data analysis, reporting word processing, and project management skills.

Strong working knowledge of Microsoft Excel, VISIO, and/or MS Project.

Excellent verbal and written skills and the ability to enter data accurately into spread sheets and prepare professional looking documents and reports.

Education & Experience

GED / High SchoolCPT/ExCPT/LPT/PTCB/RPT, Pharmacy Technician, State Requirements - Pharmacy2+ years of quality improvement and auditing or related in healthcare field.

Additional Qualifications

Specialty or retail pharmacy industry experience, previous reimbursement experience, and/or working in a health plan/health care setting.Proficiency in Pharmacy computerized systems and software applications, as well as MS Office Product Suite.Excellent written and verbal communication skills.Ability to identify and trouble-shoot problematic issues.Pharmacy technician experience in prescription entry, picking, labeling and preparing medication orders for pharmacist verification and maintaining pharmacy records.

Physical Demands

Must be able to remain in a stationary position 50% of the time. Must be able to "move or traverse"Must be able to constantly operate a computer and/or other office productivity equipmentMust be able to hear and constantly communicate information and ideas. Must be able to exchange accurate informationOccasionally required to lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds

Potential pay for this position ranges from $19.23 - $28.85 based on experience and skills.

To review our Benefits, Incentives and Additional Compensation, visit our Benefits Page and click on the "Benefits at a glance" button for more detail.

Prime Therapeutics LLC is proud to be an equal opportunity and affirmative action employer. We encourage diverse candidates to apply, and all qualified applicants will receive consideration for employment without regard to race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, or any other basis protected by law. 

We welcome people of different backgrounds, experiences, abilities, and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.

Prime Therapeutics LLC is a Tobacco-Free Workplace employer.

Positions will be posted for a minimum of five consecutive workdays.