Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems. 

As a part of the Telecare Family, Heritage Psychiatric Health Facility (PHF) is a 26-bed hospital providing acute psychiatric treatment to adults over the age of 18.

Shifts Available:  

Full Time; AM 8:30 am - 5:00 pm; Monday - Friday 

Expected starting wage range is $21.05 - $25.38.  Telecare applies geographic differentials to its pay ranges.  The pay range assigned to this role will be based on the geographic location from which the role is performed.  Starting pay is commensurate with relevant experience above the minimum requirements. 

POSITION SUMMARY

The Lead Recovery Specialist II ensures the completion of duties of clinical staff by supporting and clarifying Recovery Specialist and Peer Support Specialist roles.  The position provides direct services and works with program leadership in developing and implementing policies, procedures, and services with the primary focus on meeting the physical and psychological needs of members served in a manner consistent with Rehabilitation and Recovery principles.

ESSENTIAL FUNCTIONS

·       Demonstrates the Telecare mission, purpose, values, and beliefs in everyday language and contact with internal and external stakeholders

·       Oversees day-to-day service provision of assigned Recovery Specialists and Peer Support Specialists

·       Shares milieu responsibility for members served with other team members

·       Promotes and maintains harmonious and effective relations and communications within the program

·       Develops clear lines of authority and communication via an organizational chart defining agency interrelationships

·       Ensures that culturally competent services are available to all members served

·       Monitors and evaluates all programmatic aspects to ensure quality programming in meeting changing needs of members served

·       Meets regularly with staff to formulate operating decisions to achieve positive outcomes for members served

·       Demonstrates responsibility and willingness to take and provide direction

·       Observes, reports, and documents social, psychiatric, and physical behavior as well as potential risks of members served

·       Participates in assessing needs for in-service trainings and their effectiveness

·       Establishes and defines standards which ensure that safe practices are consistently followed within the program

·       Uses a strengths-based, client-centered approach in all service provision and communication

·       Maintains Clinical Quality Management System

·       Understands and demonstrates the safety program in all activities

·       Protects members served from behavior that could damage themselves or others, while maintaining their dignity and right to self-determination

·       Communicates regularly with Clinical Director regarding program, clinical, and staffing needs

·       Must assist with restraint of members served in the event of assaultive behavior and pass assault crisis/crisis prevention training

Duties and responsibilities may be added, deleted, and/or changed at the discretion of management.

QUALIFICATIONS

Required:

·       Three (3) years of direct service experience with psychiatric clients in an inpatient or outpatient setting

·       Must be at least 18 years of age

·       Must be CPR, Crisis Prevention Institute (CPI), and First Aid certified on date of employment or within 60 days of employment and maintain current certification throughout employment

·       All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. If the position requires driving, valid driver license, a motor vehicle clearance, and proof of auto insurance is required at time of employment and must be maintained throughout employment. Additional regulatory, contractual, or local requirements may apply.

Preferred:

·       Bachelor’s Degree in a behavioral health related field  

SKILLS

·       Ability to work effectively as a member of a culturally competent multidisciplinary team, a thorough understanding of residential rights, and knowledge of basic medical and psychiatric terminology

·       Strong written and oral communication skills

·       Ability to utilize good judgment

PHYSICAL DEMANDS

The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

The employee is occasionally required to sit, bend, squat, kneel, crawl, twist, push, pull and lift and carry items weighing 25 pounds or less as well as to frequently walk, stand, twist, reach and to do simple and power grasping. The position requires manual deviation, repetitive and dexterity and to occasionally drive and be exposed to uneven walking ground as well as Hazardous Exposure (Blood Borne Pathogens, Hospital Waste, Chemical & Infectious).  

EOE AA M/F/V/Disability

If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.