Summary This position is located at Fort Leonard Wood Physical Fitness Centers. To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.) for professional and personal references on your resume. **This announcement is open and continuous; closing 11/18/2024 or when the position is filled. Bi-weekly reviews and lists will be sent to management starting 28 OCTOBER 2024; additional lists may be sent at management request.** Responsibilities Circulates among patrons to assure service is satisfactory; receives and resolves customer complaints; provides information and general instructions on the use of equipment, facilitates and machinery. Assists patrons in checking and demonstrating out equipment, providing safety instructions, teaching classes, etc. Plans, conducts, publicize and arrange support for special events, social activities, tournaments. Leads the work of other employees. Passes on to other workers instructions received from the supervisor and starts work. Distributes and balances work- load assuring that each employee has enough work to keep busy. Answers questions of other employees on procedures, policies, and directives. Provides leadership, guidance and oversight in program operations. Provides on-the job training to new employees. Performs other duties as assigned. Requirements Conditions of Employment Qualifications MINIMUM QUALIFICATIONS: Work experience, which involved dealing with general public. **The information provided on your resume should be clear and specific. You will be rated based solely off of the information provided within your resume. Assumptions will not be made regarding your experience and the duties performed.** HIGHLY PREFERRED: Six (6) months, or more, of work experience in a leadership position. **To meet Highly Preferred eligibility, you must meet all Minimum Qualifications and one of the above Highly Preferred Qualifications and it must be clearly detailed on your resume.** Education Additional Information Area of Consideration: The Area of Consideration for this vacancy announcement is WORLDWIDE. (Military Spouse Preference (MSP) and Involuntarily Separated Military Preference (ISMP) eligible candidates are included in the area of consideration.) Manual Applications: If you are unable to apply online, you may submit your application package using a manual application method. Please contact the NAF Human Resources Office or representative listed on this job announcement to request a copy of the manual application form. All completed manual application forms (along with resume and other supporting documentation) must be received no later than 1300 CST by 11/18/2024 in order to process your application in a timely manner. Please note that neglecting to respond to the job-related questions may result in an ineligible rating. PCS Costs Payment Permanent Change of Station (PCS) costs are not authorized, based on a determination that a PCS move is not in the Government's interest. Pay-Band (NF or CY) Allowances and Differentials This is a pay-banded position. Sunday premium pay may be authorized by the Garrison Commander. If authorized, only regular (full-time, part-time, limited tenure and seasonal) employees may be paid Sunday premium pay. When authorized, Sunday premium will be paid at the rate of 25% of the basic rate for all hours of non-overtime, when any part of the scheduled tour of duty is performed on Sunday (to a maximum of 8 hours per Sunday). Sunday premium will be paid at the rate of 25% of the basic rate for all hours of non-overtime, when any part of the scheduled tour of duty is performed on Sunday (to a maximum of 8 hours per Sunday). Night differential may be authorized by the Garrison Commander. When authorized, night differential will be paid at the rate of 10% basic rate for hours of non-overtime work performed between 1800-0600. Incentives and Bonuses Incentives will not be paid. Non-Foreign Overseas Allowances Non-foreign overseas allowances, cost of living (COLA), and differentials will not be paid, contingent upon eligibility. Please check out our Applicant Information Kit: It contains additional information applicants may find useful when applying for our jobs. (To view the kit, click or copy and paste this URL: https://publicfileshare.chra.army.mil/Applicants/NAF%20Applicant%20Information%20Kit.pdf ). Other: Information may be requested regarding the vaccination status of selectees for the purposes of implementing workplace safety protocols. For more information, visit https://www.saferfederalworkforce.gov/faq/vaccinations/ Additional referrals may be made from this vacancy announcement for up to 90 days after the closing date. Applications are valid for 90 days after submission date. Applicants will be referred to selecting officials as additional vacancies occur.