**Resp & Qualifications** **PURPOSE:** Provides advanced expertise in developing and maintaining reports, dashboards and data repositories to meet the business intelligence requirements of the organization. Provides data, analysis and requirements in support of a complex reporting and analytics environment. Serves as a subject matter expert in projects related to the data analysis and reporting tools technology. **ESSENTIAL FUNCTIONS:** + Develops client/customer presentations and reports with a high degree of a more complex nature. May develop innovative best practices and industry bench marking for process measurement and identify indicators for future improvement opportunities. + Adjusts rapidly to shifts in priorities and manages multiple tasks simultaneously that may include staff support relating to current operations. Applies a depth of knowledge, skills, and abilities to research and to conduct process analysis and studies. + Assists in the facilitation of process improvement efforts and in customer requirements, knowledge sharing/transfer, work group brainstorming, and focus group sessions. Attends functional meetings. Creates briefings and focused customer presentations. Documents the customer requirements and business processes. + Serves as a mentor and/or resource to junior or senior level Reporting Analysts. + Translates business system processes and requirements into Use Case scenarios. Conducts analysis and provides expert counsel to client in respective business area of expertise. May analyze business and technical processes to formulate, develop, and implement new and modified processes and policies. **QUALIFICATIONS:** **Education Level:** Bachelor's Degree, Business Administration or related field OR in lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience. **Experience:** 8 years reporting analysis and/or data management. **Licenses/Certifications** Data Management\Certified Analytics Professional (CAP) Upon Hire Preferred **Preferred Qualifications:** + Proficiency in SQL for data querying and analysis. + Experience working with Oracle databases for data management and reporting. + Familiarity with Microsoft Fabric for data integration, transformation, and analysis. + Hands-on knowledge of Power BI for creating interactive dashboards and visualizations. **Knowledge, Skills and Abilities (KSAs)** + Strong research and investigative skills. + Proficient in Microsoft Office programs. + Ability to maintain effective interpersonal relationships. + Excellent communication skills both written and verbal. + Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations for service excellence. Must be able to effectively communicate and provide positive customer service to every internal and external customer, including customers who may be demanding or otherwise challenging. **Salary Range:** $77,544 - $154,011 **Salary Range Disclaimer** The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the work is being performed. This compensation range is specific and considers factors such as (but not limited to) the scope and responsibilites of the position, the candidate's work experience, education/training, internal peer equity, and market and business consideration. It is not typical for an individual to be hired at the top of the range, as compensation decisions depend on each case's facts and circumstances, including but not limited to experience, internal equity, and location. In addition to your compensation, CareFirst offers a comprehensive benefits package, various incentive programs/plans, and 401k contribution programs/plans (all benefits/incentives are subject to eligibility requirements). **Department** Reporting - Commercial Markets **Equal Employment Opportunity** CareFirst BlueCross BlueShield is an Equal Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. **Where To Apply** Please visit our website to apply: www.carefirst.com/careers **Federal Disc/Physical Demand** Note: The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes him/her ineligible to perform work directly or indirectly on health care programs. **PHYSICAL DEMANDS:** The associate is primarily seated while performing the duties of the position. Occasional walking or standing is required. The hands are regularly used to write, type, key and handle or feel small controls and objects. The associate must frequently talk and hear. Weights up to 25 pounds are occasionally lifted. **Sponsorship in US** Must be eligible to work in the U.S. without Sponsorship \#LI-CT1 REQNUMBER: 20553