JOB SUMMARY: 

The Retail Associate is responsible for carrying out the front-line selling effort, creating the ultimate fan experience, ensuring operation excellence and flawless execution of store operations. Retail Associates will drive results through effective communication and a demonstrated ability to work as a member of a winning team.  The Retail Associate will be expected to work a part-time schedule which can include days, nights, weekends, extended hours on game days and during events. 

General Duties and Responsibilities: 

•             Greet fans and ask questions ensuring fans enjoy a top-notch shopping experience.

•             Make recommendations based on observations and conversations with fans. 

•             Maintain sales floor and/or stockroom standards with an eye to detail. 

•             Process sales transactions via the Fanatics Point of Sale System (POS)

•             Maintain the highest standards of professionalism and customer service to ensure the Fanatics Brand and Team/League are always positively represented.

•             Understand Fanatics Values and how they relate to the Retail Associate role.

•             Perform additional responsibilities as assigned by the Leadership team. 

Education, Experience and Requirements:

•             Minimum 18 years of age, High School graduate or equivalent 

•             Experience working in retail and/or sales preferred.

•             Ability to work independently and responsibly in a fast-paced environment. 

•             Foreign language skills are a plus. 

Job Knowledge, Skills, and Abilities:

•             Possess a fun, outgoing, confident, and professional demeanor. 

•             Ability to build product knowledge.

•             Ability to work as a member of a team in fast paced environments, serving a diverse fan base.

•             Ability to maintain high standards of organization and cleanness.

•             Proven ability to overcome obstacles while maintaining a positive, can-do attitude.

•             Strong communication, literacy, and numeracy skills

•             Ability to be punctual, consistent, and reliable on the job.

Physical Demands:

•             Regularly required to sit stand, reach, bend and move about the facility as needed.

•             Must be able to lift and carry up to 30 lbs.

•             Game Day/ Event scheduling may have exposure to various weather elements (rainy, windy, cold, high temperatures, etc.) if assigned location is outside of the shop

The salary for this position is between $18.85-$19.50/hour, in compliance with Illinois salary transparency requirements. This range reflects the expected compensation based on qualifications, experience, and location. 

For more, see www.benefitsatfanatics.com

We are committed to providing a supportive and inclusive work environment.