Emmy Squared Germantown is hiring a LEAD SERVER to join our team! Emmy Squared is a growing restaurant company that not only offers advancement opportunities, but a fun work environment, supportive leadership, competitive pay, health benefits for full time employees and delectable menu items you will be proud to serve our guests! Lead Server Key Responsibilities: + Provide courteous, prompt service to our guests + Successfully adhere to Emily’s Steps of Service + Accurately enter guest orders into Breadcrumb (POS system) + Demonstrate full knowledge of menu and beverage offerings + Personalize the guest experience through attentive service and thoughtful suggestions + Communicate dietary restrictions and special requests clearly to culinary staff + Perform opening and closing duties + Help maintain a clean and presentable work environment + Maintain a positive, outgoing demeanor during service + Promote safety for yourself, your team, and our guests at all times + Adhere to company policies and procedures + Support management by training, mentoring, and onboarding new servers + Lead by example during service, offering guidance and answering questions as needed + Help maintain consistency in service quality across the team Qualifications: + Minimum 1 year serving experience in a high-volume restaurant operation + Prior experience demonstrating excellent customer service, cash handling, and problem-solving skills + Responsible alcohol service knowledge + Ability to multitask and remain calm under pressure + Strong teamwork and communication skills + Passion for hospitality and a love of the food & beverage industry + Flexible schedule availability + Ability to lift, carry, push, pull, and place objects up to 25 lbs + Ability to stand or walk for extended periods and perform physical tasks as needed Emmy Squared/Pizza Loves Emily is an Equal Opportunity Employer and treats all applicants for employment equally based upon job-related qualifications and without regard to race, sex, color, age, sexual orientation, gender identification, marital status, military or veteran status, national origin, disability, religion, political activity, or any other characteristic protected by law.