Bengaluru, Karnataka, India
8 days ago
Lead Service Integrator
Job Description SummaryThe ARC Engineering team is seeking a Lead Service Integrator (LSI), responsible for ensuring on-time completion service-related deliverables needed in support of product End of Life programs. The position provides exposure to the entire system and requires communication with various functions in the organization and will be involved in the full life cycle of the product with emphasis during the End of Life milestones.

GE Healthcare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.

Job Description

Roles & Responsibilities

Knowledge of product and subsystem requirements related to serviceability and proactive diagnosis.Understanding of documentation related to the product and the parts and tools needed for service support of the installed base.Interface within a core team of functional leaders to develop product End of Life strategies and interface with global and regional service organizations. (Eg. GPRS and Service Operations).Maintain effective quality systems compliance with GE Quality policies and lean standardsWorks independently and possesses a level of functional expertise necessary to influence and execute technical and project delivery execution.Works with the online center, field engineers, customers and/or program leadership to ensure that the project deliverables are consistent with the goals of larger programs or initiatives

Quality Specific Goals

Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position.Complete all planned Quality & Compliance training within the defined deadlines.Identify and report any quality or compliance concerns and take immediate corrective action as required.

Required Qualification

Overall 10+ yrs exp with Bachelors degree in Engineering or related field; or equivalent6+ years relevant work experience.Demonstrated technical domain knowledge by being current on engineering design principles, architectures and advancements in clinical and engineering concepts and technologiesDemonstrated problem-solving techniquesDemonstrated ability to make recommendations to technical and program leadership to improve the product, process or technologyEffective communication skills and boundary less behavior—ability to present ideas clearly and concisely

Desired Characteristics

Experience working in a Service or Systems Engineering team.Strong analytical, trouble-shooting skillsCustomer orientation:  self-motivated, self-starter with the ability to work independently and learn quicklyStrong interpersonal skills, ability to listen to customer, build relationships, and work under pressureHands-on approach with regards to installations, upgrades and repairsGeneral project leadership skillsDICOM Networking experience Design for Reliability (DFR) or Design For Service (DFS) experience

Inclusion and Diversity

GE Healthcare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

Additional Information

Relocation Assistance Provided: Yes

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