FactSet creates flexible, open data and software solutions for over 200,000 investment professionals worldwide, providing instant access to financial data and analytics that investors use to make crucial decisions.  

At FactSet, our values are the foundation of everything we do. They express how we act and operate, serve as a compass in our decision-making, and play a big role in how we treat each other, our clients, and our communities. We believe that the best ideas can come from anyone, anywhere, at any time, and that curiosity is the key to anticipating our clients’ needs and exceeding their expectations.  

Lead Site Reliability Engineer

ABOUT FACTSET

FactSet Research Systems Inc. is a global provider of integrated financial information, analytical applications and industry-leading services for investment and corporate communities. As a publicly traded company (NYSE: FDS | NASDAQ: FDS) recently added to the S&P 500 index, FactSet delivers superior content, analytics, and flexible technology to help more than 162,000 users see and seize opportunity sooner. For over 40 years, the company has served financial professionals, which include portfolio managers, investment research professionals, investment bankers, risk and performance analysts, wealth advisors and corporate clients. FactSet gives our clients the edge to outperform with informed insights, workflow solutions across the portfolio lifecycle, and industry-leading support from dedicated specialists.

We are seeking a highly skilled and motivated Site Reliability Engineer (SRE) to join our growing team. As an SRE, you will play a critical role in ensuring the reliability, scalability, and performance of our software systems and infrastructure. The ideal candidate possesses a strong background in coding, automation, and system administration, combined with a passion for continuously improving system reliability.

 

Responsibilities:

Collaborate with development, operations, and product teams to define, review, and implement reliability standards and best practices.Design, implement, and maintain highly available and scalable architectures for our applications and infrastructure.Develop and enhance automated tools and frameworks to optimize system monitoring, deployment, and recovery.Troubleshoot and resolve complex issues throughout the entire software stack, including networking, databases, and distributed systems.Conduct performance analysis and capacity planning to ensure system scalability and resource optimization.Take a proactive approach to continuously improving reliability.Participate in incident response, root cause analysis, and postmortem activities to identify and rectify system failures.Collaborate with cross-functional teams to implement and improve CI/CD pipelines, ensuring reliable and efficient software releases.Stay up-to-date with emerging technologies and industry trends, actively contributing to ongoing system improvements.Participate in on-call rotation.

 

Requirements:

Bachelor's degree in Computer Science, Engineering, or equivalent practical experience.7+ years experience deploying and managing large-scale distributed systems successfully.Understanding of SRE concepts (error budgets, SLIs/SLOs, blameless postmortems)Proficiency in programming languages such as Python, C++, or GoFamiliarity with monitoring and observability tools.Excellent problem-solving skills and ability to troubleshoot complex issues efficiently.Strong organizational and communication skills, with the ability to collaborate effectively in a cross-functional team environment.

 

Desirable Qualifications:

Familiarity with security best practices and experience implementing security measures in a production environment.Experience with modern infrastructure technologies and tools, including cloud platforms (AWS, Azure, GCP), containers (Docker, Kubernetes), and orchestration (Ansible, Chef, Puppet).Solid understanding of networking protocols and technologies (TCP/IP, DNS, load balancing).Demonstrated experience with infrastructure as code (IaC) and automation tools (e.g., Terraform, GitHub Actions).

 

Join our team and contribute to creating and maintaining a highly reliable and performant infrastructure that supports our growing platform. Help shape the future of our systems architecture while working in a collaborative and innovative environment. 

Diversity:

At FactSet, we celebrate diversity of thought, experience, and perspective. We are committed to disrupting bias and a transparent hiring process. All qualified applicants will be considered for employment regardless of race, color, ancestry, ethnicity, religion, sex, national origin, gender expression, sexual orientation, age, citizenship, marital status, disability, gender identity, family status or veteran status. FactSet participates in E-Verify.

Return to Work:

Returning from a break? We are here to support you! If you have taken time out of the workforce and are looking to return, we encourage you to apply and chat with our recruiters about our available support to help you relaunch your career.

Company Overview: 

FactSet (NYSE:FDS | NASDAQ:FDS) helps the financial community to see more, think bigger, and work better. Our digital platform and enterprise solutions deliver financial data, analytics, and open technology to more than 8,200 global clients, including over 200,000 individual users. Clients across the buy-side and sell-side, as well as wealth managers, private equity firms, and corporations, achieve more every day with our comprehensive and connected content, flexible next-generation workflow solutions, and client-centric specialized support. As a member of the S&P 500, we are committed to sustainable growth and have been recognized among the Best Places to Work in 2023 by Glassdoor as a Glassdoor Employees’ Choice Award winner. Learn more at www.factset.com and follow us on X and LinkedIn.