OPENTEXT 
OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

 

Your Impact

The role Site Reliability Engineer will be responsible for providing support and review for all activities related to hosted Applications on Cloud.  This individual must understand thoroughly of current design with hands-on technical experience.  The role will also help support development of innovative solutions in cloud and infrastructure technologies.

What the role offers:

Collaborate with teams from Product Development, Professional Services and Customer Support teams to Deploy Services / Applications. Be an expert on Datacenter migration of Applications/Services, and Disaster Recovery Planning & execution. Work on Post Implementation Review process for bugs, fixes, and issues encountered in active production instances.Actively support production incidents, problems, and on root cause analysis. Provide feedback with Engineering and Professional Services teams to make services stable and resilient. Develop/enhance OpenText Automated Deployment strategy Knowledge on integration points of hosted Applications and related implementation expert for CloudOpsWork with 3rd party vendors and their support organizations for any impact to OT hosted solutions Ability to prioritize work to ensure timely project deliveries.Available to work on weekends to scheduled maintenance activities and Deployments. On rotation monthly 24x7 oncall support

What you need to succeed:

Bachelor’s degree in Computer Sciences or related Minimum 7 to 9 years of experience in Cloud Applications and Platforms. Primary Skills: DevOps, GCP, AWS, Terraform, Kubernetes, CI/CD, exp in Java env, Automation Ansible/Chef/Puppet. etc., On-call supportInstall, upgrade and managing the platform clouds such as Cloud Foundry and Kubernetes.Platform architecture and designProactive monitoring, tuning, periodic maintenance and capacity planningGood technical understanding on Virtualization, Cloud, IaaS & PaaS domain.Able to automate tasks with Python, Go or Shell-script.Devops skills like Terraform, concourse, GitlabMaintaining the platform with High availabilityTerraform an IAAC to create kubernetes clusters in GKEBOSH to deploy cloud foundry platform on InfrastructureExpertise in analyzing Application containers performance, reviewing JVM Settings & thread dumps.Familiar with Container based Application Deployments and DevOps tools.Experience in Dockers and Kubernetes based deployments.Work experience on public cloud platforms such as GCP and AWS. Review product design documents to ensure compliance with architecture standardsProficiency in writing scripts (bash, ksh, perl, Powershell , Expect, AWK, Python is a plus)developing and maintaining detailed documentation of workExcellent communication and people skillsStrong analytical and problem-solving techniques Experience on monitoring tools such as JIRA, HP OM, New Relic, Zabbix, etc. Understanding of ITIL processes  Familiarity with LoadBalancers/F5, Firewalls, SMTP, DNS Services, Networking protocols. 

 

OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.