Join our dynamic team to innovate and refine technology operations, impacting the core of our business services.

As an Automation Test Lead at JPMorgan Chase in the Commercial & Investment Bank's Digital & Platform Services division, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way. As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm’s business objectives.

Job Responsibilities:

Develop and implement comprehensive test strategies and plans for digital products. Design, develop, and maintain scalable and reusable automation frameworks and scripts. Lead the execution of automated test suites, analyze results, and manage defect tracking, collaborating with development teams to resolve issues. Mentor and lead a team of automation test engineers, fostering a culture of continuous improvement and innovation. Collaborate with developers, product managers, and stakeholders to ensure quality throughout the software development lifecycle. Stay informed on industry trends and evaluate new tools and technologies to enhance testing efficiency and effectiveness. Implement and advocate for quality assurance best practices, ensuring compliance with industry standards and regulations. Provide detailed test reports and metrics to stakeholders, effectively communicating with both technical and non-technical team members. Recommend new tools and technologies to improve testing processes and outcomes.

Required Qualifications, Capabilities, and Skills:

Formal training or certification on web application and REST services troubleshooting and maintenance concepts and 5+ years applied experience Strong proficiency in programming languages such as Java or Python. Extensive test automation experience with in-depth knowledge of the financial services industry and its IT systems. Proven experience in building automation test suites from scratch, including backend API and database validation using SQL queries. Hands-on experience with test automation tools like Selenium, Cucumber, JMeter, TestNG, Blazemeter, and Java. Experience with REST and SOAP web services, including API testing and automation. Familiarity with CI/CD tools such as Jenkins, GitLab, Bamboo, and TeamCity. Strong understanding of Object-Oriented Programming (OOP) concepts, design patterns, and continuous delivery principles. Ability to analyze complex issues, develop risk mitigation strategies, and effectively communicate recommendations. Practical experience with cloud-native technologies. Possess strong communication skills for executive-level interactions, excellent organizational and project management abilities to handle competing priorities under tight deadlines, and a proven track record of collaboration and partnership building.

Preferred Qualifications, Capabilities, and Skills:

Experience in testing digital products, such as web applications, mobile apps, and cloud technologies (AWS, Azure, or CloudFoundry), as well as Docker and Kubernetes. Experience conducting functional and regression test review sessions and providing tailored guidance to teams. Experience in assessing and assisting teams with test framework design, documentation, management, and quality. Experience with web accessibility testing and compliance with the Americans with Disabilities Act (ADA). Expertise in leading and mentoring a team of Software Development Engineers in Test (SDETs).