H&R Block is seeking a skilled Lead Software Engineer with expertise in Adobe Experience Platform (AEP), Customer Data Platform (RT-CDP), and Journey Optimizer (AJO). The candidate will play a pivotal role in providing advice and technical expertise to implement AEP solutions, ensuring a seamless integration of AEP, RT-CDP, and AJO with key internal applications and processes. The role requires collaboration with stakeholders to understand both technical and business requirements, driving successful delivery and building excellent experience for H&R Block clients.
 Provide technical implementation expertise on AEP, RT-CDP, and AJO and make recommendations on solution architecture, design, and roadmap.Configure AEP services, including Identity Service, Data Storage Layer, Profile dataset, and Real-time Customer Profile.Implement data ingestion from various sources using APIs, Experience Data Model (XDM), schemas, and mappers.Implement Journey Optimizer features such as journey orchestration, triggers, automations, actions, messages, and offers.Develop custom applications, workflows, and APIs to extend the platform based on stakeholder's needs.Work closely with quality assurance teams to ensure the quality and stability of implementations.Understand business objectives and align AEP solutions to meet business goals.Continuously expand knowledge and expertise in these platforms to provide valuable insights and recommendations to stakeholders.Mentor junior members of the team.