OPENTEXT

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

 

 

We are looking for a Principal Solutions Consultant who is an expert in B2B electronic exchanges to join the Central European team reporting to the Director Solutions Consulting Europe within Business Network.

Our customers are global leaders in retail, CPG, automotive, high tech, life science, manufacturing of financial services industry with an increasingly complex systems infrastructure, spanning across internal legacy systems and cloud-based applications as well as external system to seamlessly exchange with their trading partners. One of the recurring key challenges to their competitiveness is their ability to integrate systems, securely exchange information within their own organisation or with their external trading partners as well as manage and govern the exchange of data in order to gain meaningful insight to make business critical decisions.

Role:

As a Solutions Consultant bridging the needs / constraints from customers and the various solutions available in the Business Network unit of OpenText you will:

Support the Sales team (Account Directors, Account Executives and Customer Managers) with ongoing sales initiatives and expansion of the OpenText Business Network services portfolio Lead the technical qualification, the solution design and the project proposal phases of the sales process by qualifying opportunities for B2B & A2A services in alignment with the OpenText Business Network services portfolioProvide expert discovery and analysis of customer business and technical requirements by identifying business “pains” or opportunities, currently not well addressed, that could be better addressed through improvements to business process or services enabled by OpenText technologiesConsult with customers on business process improvements and new technology initiatives sustainable with OpenText solutions Work closely with Product Managers, Architects, Implementation & Delivery teams to scope and document projects and estimates for proposals.  Ensures smooth transition from sales to solutions implementation and operationsDesign solutions (services and products) based on OpenText capabilities, that will secure the customers’ business case and investment decisionCreate new business cases and ROI plans in cooperation with the customer stakeholders in order to further the OpenText portfolio in use by the customer in order to construct compelling, easy-to-understand cases for investmentPresent and demonstrates both OpenText solutions as well as compelling business cases to customers for technical and c-level audiencesCreate & deliver written solution proposals and presentations to clients including responses to RFPs/RFIs/RFQsProvide on-going technical support to well-qualified prospects conducting evaluations. This may include coaching, proof of concept support, live demonstrations, trouble-shooting, and best-practices consultingMaintain a strong understanding of the broad OpenText technology portfolio at a level enough to understand and communicate “the art of the possible” in terms of business process and solution supportReport to the French Solutions Consulting Manager Territory : Germany, Belgium, Netherlands, Luxembourg, travelling on an occasional basis (10-15% of the time)

Experience and Skills:

Minimum of 5 years of experience in sales, pre-sales, consulting or delivery role, preferably in B2B and/or A2A servicesComprehensive understanding of Supply Chain business processes (including supported message types), ideally across several industries including retail, CPG, automotive, high tech, life science, manufacturing and financial servicesConceptual understanding of different ERP systems and integration including SAP, Oracle, Infor, Microsoft and others – both prem and cloudExperienced in architecting B2B exchange models, including electronic invoicing & A2A integration patterns including cloud to cloud services paradigmsExperienced in consulting with customers at all levels from operational staff to CxOProven ability to understand and analyse customers’ needs and identify, develop & present appropriate solutions, including products and servicesExperienced in services models on a global basis that includes service level agreements (SLA), operation level agreements (OLA), services governance, data centre operations, ongoing customer management and change management.Excellent customer relations including written and verbal communication skillsProficient in German and English at a minimum, proficiency in a third language, namely Spanish or French, will be considered an advantage Team attitude while enjoying a high level of independence.Proficiency in Microsoft Office.Bachelor or equivalent degree in Computer Science, Business Administration or Data Science The role is Virtual.

 

OpenText's commitment to diversity and inclusion surpasses legal requirements, evident in our Equal Employment Opportunity Statement of Policy which promotes a respectful and empowering environment for employees of all backgrounds, culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please submit a ticket at Ask HR. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.