The Lead Specialist for Graphic Design is responsible for providing creative direction and overseeing the conceptualization, design, and execution of a wide range of visual assets, including digital and print materials, branding elements, marketing collateral, and web graphics. This role involves collaborating with cross-functional teams to ensure that design projects effectively communicate the brand's message and enhance its visual identity.

The Lead Specialist will also provide mentorship to a team of graphic designers, fostering a collaborative and innovative work environment while maintaining high standards of design excellence.

Creative Development & Project Support

Work on minor to complex graphic design projects: campaigns, customer-facing materials for MIM HK

Oversee the pre- and post-production phases of design project

Develop visual concepts that align with brand strategy and marketing objectives

Pitch ideas and design works to clients in meetings without assistance or back-up

Collaborate with other Seniors and Leaders of the team to conduct skills and knowledge re-alignment trainings

Communicate with clients to understand their design needs and objectives

Build and maintain strong client relationships through effective communication and service

Participate in team meetings and contribute to strategic planning sessions
 

Quality Assurance

Perform quality checks on own work for all graphic design outputs

Ensure all designs meet quality standards and are consistent with brand guidelines

Implement feedback and revisions promptly and accurately.

Maintain a high standard of design excellence and attention to detail.

Coaching and Mentoring

Provide creative feedback to other one-off graphic designers based on their outputs, if necessary

Collaborate with other Seniors and Leaders of the team to conduct skills and knowledge re-alignment trainings.

Collaborate with SMEs to conduct skills and knowledge re-alignment trainings

Foster a collaborative environment within the design team

Reporting & Portfolio Management

Manage projects in JIRA, pull reports and data if necessary

Fulfill mid-year and year-end performance evaluations and provides feedback when necessary

Continuous Improvement

Provide input during process improvement meetings

Attend Project Retrospectives for major projects

Complete mandatory trainings assigned by the organization

Complete target learning hours per year

When you join our team:

We’ll empower you to learn and grow the career you want.We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.As part of our global team, we’ll support you in shaping the future you want to see

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

Working Arrangement

Hybrid