Job Description
Company: Oak Street Health
Title: Lead Specialist,Population Health-Regional (Full-time in Primary Care Setting)
Role Description
The Lead Specialist,Population Health-Regional serves as additional support for regional providers and CISs to ensure accurate and compliant documentation of patient disease burden in a timely manner. This role will accomplish this in close partnership with regional Population Health Director (PHD), Sr. Clinical Informatics Specialist (Sr. CIS), Practice Managers (PMs), providers (CMDs, SMDs), CISs, and the Central Population Health Team.
This role is expected to have deep knowledge of key aspects of Oak Street Healthâs clinical documentation processes, including clinical guidelines, clinic workflows, Canopy modules, Daily Huddles, and Clinical Documentation Reviews (CDRs) in order to drive results. They are also expected to understand the impact that diagnosis excellence has on the OSH business model.
This role will report to the regional Population Health Director and be responsible for the below:
Core Responsibilities
Drive CDR efficiency by reviewing patient charts and identifying relevant medical information in advance of CDR
Partner with the Population Health Director to facilitate the execution of backend care report processes to move toward resolution between CDRs, including note amendments and order placement.
Lead the Daily Lookback process to review previous documentation, identify actions that need to be taken to align with clinical guidelines, and develop a strategy for completion.
Support care teams by providing additional assistance in the review of patient information for new care teams, both new and previous patients under a different provider panel, to identify and bring forward accurate and specific historical information that can help care teams close the knowledge gap.
Play a critical role in leveraging data analytics and strategic thinking to identify key clinical documentation insights and drive high-impact clinical documentation initiatives
Other duties, as assigned
What weâre looking for:
6 month experience working in a healthcare setting
Bachelorâs degree required
Deep understanding of coding and billing, EMR navigation, Oak Street Health clinical guidelines, morning huddle responsibilities, and CDR responsibilities
Eagerness to advance the CIS program's efficiency and effectiveness
Strong accountability and discipline against timelines and deliverables
US Work Authorization
Someone who embodies being Oaky
Strongly Preferred Qualifications:
Leadership experience and/or natural tendency to lead
Comfortable with ambiguity and have a love for problem-solving
Basic Excel knowledge and experience
Behaviors
We strive for team members who represent our service standards and are:
Competent
Dependable
Inclusive
Seamless
Someone who embodies being Oaky
What does being Oaky look like?
Radiating positive energy
Assuming good intentions
Creating an unmatched patient experience
Driving clinical excellence
Taking ownership and delivering results
Being relentlessly determined
Why Oak Street Health?
Oak Street Health is on a mission to Rebuild healthcare as it should be, providing personalized primary care for older adults on Medicare, with the goal of keeping patients healthy and living life to the fullest. Our innovative care model is centered right in our patientâs communities, and focused on the quality of care over volume of services. Weâre an organization on the move! With over 200 locations and an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody Oaky values and passion for our mission.
Oak Street Health Benefits:
Mission-focused career impacting change and measurably improving health outcomes for medicare patients
Paid vacation, sick time, and investment/retirement 401K match options
Health insurance, vision, and dental benefits
Opportunities for leadership development and continuing education stipends
New centers and flexible work environments
Opportunities for high levels of responsibility and rapid advancement
Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply.
Learn more at www.oakstreethealth.com/diversity-equity-and-inclusion-at-oak-street-health