Lead Success Coach
JEVS Human Services
The Lead Success Coach serves as the primary point of contact for prospective students, guides students through the recruitment process, orients students to training, monitors progress on academic goals, responds to individual learning needs, communicates with academic partners, and removes barriers in the way of success during the program. Coach must have an unwavering belief in the ability of all participants to succeed and be able to support a growth mindset approach in all one-on-one coaching and group engagements. This role is with JEVS EduConnect. Job Duties: Recruits, enrolls and onboards students. Conducts data entry associated with enrollment Liaises with course instructor, funders, and externship sites to assess student progress, and coach students as necessary to improve Implements and monitors education plans to aid in the successful achievement of client education goals Supports Director with Externship Coordination: communication with externship site, communication to students, collection of documents, ensuring supportive services available, matching students to placement site, workplace coaching, and more Provide excellent customer service for students
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